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Kings INFINITI - Service Center

Brooklyn, NY

4.7
2,059 Reviews

2,059 Reviews of Kings INFINITI - Service Center

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July 05, 2024

Excellent Service and Staff but there are long waits with minimal seating and no snacks available. More

by SHANNON_SPEIGHTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 05, 2024

H h h h h h h h h h h h h h h h More

by SAMUELBIENENSTOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Stephan Soto
Oct 30, 2024 -

Kings INFINITI responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

July 04, 2024

Great center to get your car fixed. Great customer service , attentive members work with you towards convenience. More

by ETHANPUGATI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jacovino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Stephan Soto
Oct 30, 2024 -

Kings INFINITI responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

July 04, 2024

Very good service no problem making appointment let customer know if theirs any problem. When vehicle is ready it is washed & cleaned More

by MITCHELLCHARLES467
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

Mitchellcharles467, thanks for taking the time to leave a review.

June 30, 2024

Matthew explained absolutely required services upon inspection of my vehicle as well as services required during next appointment. He is professional and committed for customer satisfaction. More

by KAJPAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2024 -

KAJPAC responded

Kings Infiniti service department has nice team to work with not like other two Infiniti dealers I had taken my Infiniti for the service after moving to Brooklyn NY in 2020. We were totally satisfied with the services of Charlotte Infiniti from 1996 to 2019 as and when our Infiniti cars were required services. BRAND LOYALTY is a two way street - It depends more on service after sales.

Jun 30, 2024 -

KAJPAC responded

Above information is for Kings Infiniti not for publication in any manner, shape or form.

Oct 30, 2024 -

Kings INFINITI responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Kings INFINITI, Inc.! Thank you so much again for your feedback! We hope you have a great day!

June 28, 2024

Service advisor Mr. Matthew is really great professional, he cares about company reputation and customers satisfaction. I wish Nissan/Infiniti correct Al of manufacturin More

by bronislavp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

Bronislavp, thank you for your kind review; we are happy to pass along your comments to the team here at Kings INFINITI, Inc.!

June 28, 2024

Enjoyable experience! Thank you Gaetano for paying attention to my order's details. I'll be there for my car's next oil change and maintenance. Perfect Dealership! More

by NEYIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaetano Demaglie
Oct 30, 2024 -

Kings INFINITI responded

Hello Neyin, thank you; we appreciate your feedback!

June 27, 2024

Very friendly and attentive addressed all of my concerns on my car, A Wonderful person. More

by Elijemal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 26, 2024

Excellent service by John as usual, very professional very capable service advisor. Will definitely be going back during my regular service maintenance for my vehicle More

by Socawarrior4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

Socawarrior4u, we are very happy we could provide you with a positive experience!

June 21, 2024

Great experience and felt welcomed and cannot beat a free car wash quick service that’s it More

by DFORESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Stephan Soto
Oct 30, 2024 -

Kings INFINITI responded

Thanks again for taking the time to leave us this information about your recent visit. Take care!

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