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Kings INFINITI - Service Center

Brooklyn, NY

4.7
2,059 Reviews

2,059 Reviews of Kings INFINITI - Service Center

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July 18, 2024

The dealership was very accommodating. I had some free time in the morning so I called for an appointment and Matt fit me in that day in the early afternoon. More

by JOSEPHPARILIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

Hi Josephparilis, we are very happy to have provided you with such a positive experience!

July 18, 2024

Kings infinite is the best dealership in bk and John Russo is excellent and best customer care person high five ratting More

by MANIRNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

Thank you, and have a fantastic day!

July 18, 2024

I have absolutely no bad reviews about this place there wait times are a lot better than the majority of other dealerships. More

by MR.CUNNINGHAM3301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Stephan Soto
Oct 30, 2024 -

Kings INFINITI responded

Mr.cunningham3301, we are so pleased you enjoyed your visit to Kings INFINITI, Inc.!

July 15, 2024

They talk to you and let you know what is going on with your vichicle More

by BETTYMANNING2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaetano
Oct 30, 2024 -

Kings INFINITI responded

Thanks again for taking the time to leave us this information about your recent visit. Take care!

July 11, 2024

Didnt want to honor my warranty tries to rip me off i hope corporate puts a stop to this More

by NISSIMSAID11212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Buddy Naipaul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

Here at Kings INFINITI, Inc., we strive for excellence, and are disappointed to hear that you received anything less.

July 09, 2024

Waiting room could use some amenities , charging to pay with credit card is NOT A GREAT ODEA!! More

by FRANOLK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

Hi Franolk, we appreciate your honest feedback, as we are always looking for ways to improve of course with time. Since COVID a lot has changed but we are doing our best to improve things still little by little. Thank you again!

July 08, 2024

As always kings Infiniti takes care of me very fast. They are the best at what they do More

by DELMERE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephan Soto
Oct 30, 2024 -

Kings INFINITI responded

Thank you, We hope you have a great day!

July 07, 2024

Excellent services! !! I was absolutely satisfied. I will go to Kings Infinity next time. Great thanks! More

by ALEY.OUTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaetano Demaglie
Oct 30, 2024 -

Kings INFINITI responded

Aley.outer, we are so pleased you enjoyed your visit to Kings INFINITI, Inc.!

July 07, 2024

John Russo is the best! Courteous professional friendly Always attentive and helpful Thank you, John More

by IRINAKORMAN4978
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

We are always more than happy to assist you if anything else comes up. Take care!

July 07, 2024

They were very attentive about changing the oil and checking for other services that needed to be fixed More

by NOODILZZ1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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