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Kings INFINITI - Service Center

Brooklyn, NY

4.7
2,015 Reviews

2,015 Reviews of Kings INFINITI - Service Center

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May 05, 2024

The staff at this dealership,at least the ones I have met are very friendly and at the same time very professional.As for John Russo he’s quite the consummate professional.I could not ask for a better servic More

by AGREENIDGE19461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

Matthew is very professional outstanding at his job knowledgeable about cars to get the job done very curious it’s a pleasure dealing with him thank you More

by DELUCACIRO1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

Matt & Teddy do outstanding work. I always get the appointment I want from Matt and Teddy puts his all into my vehicle. More

by OUTSTANDING707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

This service center is by far the best in my opinion. From the moment you drive in, you're greeted with courtesy and professionalism. Then when you speak with your advisor, especially if it's Matthew, yo More

by RBOLLERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2024

Somebody left their grease paws on my glove compartment but otherwise everything was Goochie! & I love the car wash 😂😂 More

by LEON.SWIFT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tratano
April 19, 2024

I would like to say thank you for John Russo. He is so helpful and understanding. He gave the right diagnoses for my car condition. It seems that I am a woman but I can understand the whole pictu More

by Thoa Lê
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

Great service in. timely manner!!!! I expect to be back at 5000 miles. Thank you More

by AGLADDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2024

Made up excuse for not refunding my money for two failed repair jobs spent over $3000. I am a senior on fixed income.He lied about a warranty I ask him to send me. Never received it. Corp was just as bad More

by varyl.hawkins
Workmanship
Recommend Dealer
No
Employees Worked With
John Russo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephan Soto
April 04, 2024

Time after time experience always great experience, quick and painless keep up the good work. More

by GOSHKA326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Zeltser
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Volchyok
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2024

Great service. All done as discussed and in time. Got car like new. Very happy with the service. More

by MarK
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Raiten
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