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Kings INFINITI - Service Center

Brooklyn, NY

4.7
2,059 Reviews

2,059 Reviews of Kings INFINITI - Service Center

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August 14, 2024

Good and professional employees plan to go back soon for another service and recommend people More

by TLABAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales
Oct 30, 2024 -

Kings INFINITI responded

We appreciate your positive review about your recent experience with us!

August 14, 2024

John is the best, he treats all of his clients very well and takes care of every problem with your vehicle and is very honest and trustworthy. More

by stushieb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

Hello Stushieb, thank you; we appreciate your feedback!

August 14, 2024

Great Service everyone was courteous and helpful especially since this was an emergency and did not have an appointment scheduled More

by TTHIRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 14, 2024

The entire team at Kings is on the ball and on point, the customer service is exceptional - auto service timely and efficient - from the time I became a infinity owner, this is the only center that I have my More

by AMINC1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Stephan Soto
Oct 30, 2024 -

Kings INFINITI responded

Aminc1999, we're glad you had such a wonderful experience with us!

August 10, 2024

Gaetano made my experience extremely pleasant, is very knowledgeable, and very helpful & professional. Everything was done as promised. More

by VIAD98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaetano
Oct 30, 2024 -

Kings INFINITI responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 10, 2024

Great job can’t complain about anything they were very quick polite efficient and effective More

by ZIONNESB1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Getano
Oct 30, 2024 -

Kings INFINITI responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

August 08, 2024

excellent, excellent excellent excellent Mr. Russo was great really like this place excellent all around. I look forward to going back when I get my oil change thank you thank you More

by joedonojr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

Hello Joedonojr, thank you; we appreciate your feedback!

August 08, 2024

Complementary beverages for clients awaiting service completion would be more enjoyable. One room for clients awaiting service completion must be completely renovated More

by ALMLNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

Hello Almlny, we appreciate you taking the time to leave us this feedback.

August 06, 2024

Very professional customer service. Great communication and amazing help. Definitely will recommend to others for help in the future! More

by XBRAITHWAITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephan Soto
Oct 30, 2024 -

Kings INFINITI responded

Xbraithwaite, we're so glad that we were able to go above and beyond your expectations!

August 04, 2024

The vehicle still has the same problem. No change. The vehicle jerks when slowing down More

by VETICE1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Shtern
2.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

Hi Vetice1212, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Kings INFINITI, Inc. (718) 646-3331

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