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Kings INFINITI - Service Center

Brooklyn, NY

4.7
2,059 Reviews

2,059 Reviews of Kings INFINITI - Service Center

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August 21, 2024

Clean Pleasant staff Took a little longer than expected as I was initially planning on waiting but ended up having to leave it there More

by Jz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

Hello Jz, thank you; we appreciate your feedback!

August 21, 2024

Always a pleasure to go there , always professional and friendly helpful people working there would definitely recommend people there thank you to John and mathew More

by gaetanodemaglie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales
Oct 30, 2024 -

Kings INFINITI responded

Gaetanodemaglie, thanks for taking the time to leave a review.

August 19, 2024

Matthew is a very honest and up front service advisor. He provides great service and he is an active listener. He always finds solutions to the problem and he knows exactly what my car needs. I appreciate More

by KIMALAY38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 18, 2024

Great place … I always try to get specific OEM parts from them especially for the brain of the car which is the transmission.. More

by Alloy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Stephan Soto
Oct 30, 2024 -

Kings INFINITI responded

Alloy, we are so happy to read such a great review about Kings INFINITI, Inc.!

August 17, 2024

This company provides great service and including customer service. I rate this company a 5 star because it includes wonderful features More

by SIMONE29K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

Simone29k, we really appreciate your feedback!

August 16, 2024

Great experience, nice to know my car is in good hands when I bring it to this dealership More

by SHANNONWATSON25001212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

Shannonwatson25001212, we are so happy to read such a great review about Kings INFINITI, Inc.!

August 16, 2024

Matt showed an interest in my bringing in my car for servicing and made sure to keep me updated on all notifications. More

by FPARNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

Thank you again for the great review!

August 16, 2024

Every time I go and get service there at Kings Infiniti I have great experience. Customer service is very important to me and if they didn’t have good customer service I definitely wouldn’t be with them sinc More

by CJJUSTICE4ALL1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Zeltser
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teddy and Jose
Oct 30, 2024 -

Kings INFINITI responded

Cjjustice4all1212, reviews like this give us motivation and help us ensure we provide high-quality care.

August 16, 2024

Fast and efficient car seevice. was met right away and assisted on what i came in for. More

by KDNBLACK.KB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

Thanks again for taking the time to leave us this information about your recent visit. Take care!

August 15, 2024

Great. Associates. Friendly courteous. And solutions to your problems. I really appreciated your service. Always!! Thanks. Again. Ian vallejo More

by Ianvallejo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Stephan Soto
Oct 30, 2024 -

Kings INFINITI responded

Ianvallejo, thank you for sharing your positive experience!

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