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Kings INFINITI - Service Center

Brooklyn, NY

4.7
2,015 Reviews

2,015 Reviews of Kings INFINITI - Service Center

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June 30, 2024

Matthew explained absolutely required services upon inspection of my vehicle as well as services required during next appointment. He is professional and committed for customer satisfaction. More

by KAJPAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2024 -

KAJPAC responded

Kings Infiniti service department has nice team to work with not like other two Infiniti dealers I had taken my Infiniti for the service after moving to Brooklyn NY in 2020. We were totally satisfied with the services of Charlotte Infiniti from 1996 to 2019 as and when our Infiniti cars were required services. BRAND LOYALTY is a two way street - It depends more on service after sales.

Jun 30, 2024 -

KAJPAC responded

Above information is for Kings Infiniti not for publication in any manner, shape or form.

Oct 30, 2024 -

Kings INFINITI responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Kings INFINITI, Inc.! Thank you so much again for your feedback! We hope you have a great day!

June 28, 2024

Service advisor Mr. Matthew is really great professional, he cares about company reputation and customers satisfaction. I wish Nissan/Infiniti correct Al of manufacturin More

by bronislavp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

Bronislavp, thank you for your kind review; we are happy to pass along your comments to the team here at Kings INFINITI, Inc.!

June 28, 2024

Enjoyable experience! Thank you Gaetano for paying attention to my order's details. I'll be there for my car's next oil change and maintenance. Perfect Dealership! More

by NEYIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaetano Demaglie
Oct 30, 2024 -

Kings INFINITI responded

Hello Neyin, thank you; we appreciate your feedback!

June 27, 2024

Very friendly and attentive addressed all of my concerns on my car, A Wonderful person. More

by Elijemal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 26, 2024

Excellent service by John as usual, very professional very capable service advisor. Will definitely be going back during my regular service maintenance for my vehicle More

by Socawarrior4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

Socawarrior4u, we are very happy we could provide you with a positive experience!

June 21, 2024

Great experience and felt welcomed and cannot beat a free car wash quick service that’s it More

by DFORESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephan Soto
Oct 30, 2024 -

Kings INFINITI responded

Thanks again for taking the time to leave us this information about your recent visit. Take care!

June 17, 2024

John tends to the needs that are needed for my vehicle. The service isn’t long and he takes the time to explain the different options that could be used to get the job done. More

by CSALLEY4829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

Csalley4829, thank you so much for the positive review! We hope to see you soon!

June 07, 2024

Everything went extremely well. It was quick and smooth and everyone was extremely nice. I appreciate the efficiency. More

by JEANLAGUERRE31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephan Soto
June 03, 2024

Matt was excellent. He was on time fixing my car. Any questions courses I had he answered it I love going there because I’m in and out before you know it you need to giv More

by KENNETHCOOPER851
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

Awesome service, John Russo was very friendly and fantastic service!! My car is driving fantastic. Thank you. !!Ian More

by Ianvallejo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephan Soto
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