2,094 Reviews of Kings INFINITI - Service Center
Came in for a tire rotation. John took care of my recall issue and multi point inspection as well to save me the burden of having to come back. issue and multi point inspection as well to save me the burden of having to come back. More
always excellent service with a lot of professionalism. that's one of the reasons why I always keep using their services. Almost 13 years as a king Infiniti customer that's one of the reasons why I always keep using their services. Almost 13 years as a king Infiniti customer More
They gave me great service. Very professional, courteous and kind. I would definitely recommend them to a friend. Thank you. Keep up the good work. and kind. I would definitely recommend them to a friend. Thank you. Keep up the good work. More
I have been using Kings Infiniti service for last 3 years, but after today experience I'm done with them for good. Today I went to get my 60k scheduled maintenance done. It includes key fob battery rep years, but after today experience I'm done with them for good. Today I went to get my 60k scheduled maintenance done. It includes key fob battery replacement, in cabin air filter replacement, multi point inspection and more. I did extra job myself to mark with a marker key fob battery, in cabin air filter also i had a obvious rip on my wiper. In multi point inspection I passed wipers condition; key fob battery and in cabin filters they were obviously not replaced either (marker marks were still on the parts needed to be replaced)so i went back to confront them and all i got from them was they are sorry. I'm sure more items on the list were not replaced or fixed. Also i was there with a 45k scheduled maintenance where they told me my high pressure steering wheel hose is leaking i knew about that, so i asked for a quote they quoted me $886 i told them I'll have it fixed next time because i do have a third party warranty on my car only i don't have a paper work on me, so i made an appointment and suddenly my quote was $492. They are supposed to be helping people instead of that they just finding the ways how to scam pe6ople taking lot of money for a job what is not done. If you have money to waste this is place to go! SHAME ON YOU KINGS INFINITI More
Service was great, It was explained to me what was going to be repaired &how much time was needed to make the repairs.also waiting area was very clean to be repaired &how much time was needed to make the repairs.also waiting area was very clean More
During the current state of the city they were completely professional and provided safe appreciated service and care in witnessed the waiting are constant being cleaned professional and provided safe appreciated service and care in witnessed the waiting are constant being cleaned More
Great experience as usualJohn Russo always sees to it Great experience as usual John Russo always sees to it that I am satisfied with my visit. Parts need to be more affordable though. A part should not Great experience as usual John Russo always sees to it that I am satisfied with my visit. Parts need to be more affordable though. A part should not cost over $5k with a vehicle under 100k miles on the clock. More
Perfect service, knowledgeable people, everything done on time as promised, car thoroughly clean, reasonable price. Really care about client needs. Easy to make appointment. Very clean and nice waiting area time as promised, car thoroughly clean, reasonable price. Really care about client needs. Easy to make appointment. Very clean and nice waiting area More
The service was timely and great. I always appreciate dealing with John Russo as my advisor. He makes the transaction easier and with no worries. dealing with John Russo as my advisor. He makes the transaction easier and with no worries. More
Good service good advice from Mr. Nelson Morales Thank Good service good advice from Mr. Nelson Morales Thank you to Nelson I appreciate you for your advice Guys I recommend to go there Kings INFINI Good service good advice from Mr. Nelson Morales Thank you to Nelson I appreciate you for your advice Guys I recommend to go there Kings INFINITI 20 Neptune Ave Brooklyn, NY 11235 More