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Kings INFINITI - Service Center

Brooklyn, NY

4.6
2,093 Reviews

2,093 Reviews of Kings INFINITI - Service Center

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May 23, 2020

I’m very satisfied. They are the nicest group I ever felt with anywhere.Very curttious to my car needs. Happy to use the service More

by alexginch24
Recommend Dealer
Yes
Employees Worked With
Roman Zeltser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales
May 22, 2020

I had great service, I was in and out in good time. They were very polite and professional. They did the six foot apart rule. More

by geemommy34
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020

My car started making weird noises after my visibyt from my wheel.. I had got my brakes changed and now its making a clicking sound More

by CARWASHINGTON84
Recommend Dealer
Yes
Employees Worked With
Jun 05, 2020 -

Kings INFINITI responded

Good Afternoon, my name is Stephan Soto, the Service manager at Kings Infiniti , and i would like to opportunity to respond to your concerns with your vehicle . Our records indicate you performed a brake repair and i request if you can contact me so you can stop by and we address your concern. We warranty any repair or service we perform for 12000 miles or 12 months , We want to make sure you are happy with the work performed and would like the opportunity to address your concern, please contact me at 718-646-3335, thanks, Stephan

May 21, 2020

I find this dealership to be very concerning and responsive with the customers needs. They have shown nothing but diligence whenever I call with any problems More

by SAPPHIRESAPPHIRE
Recommend Dealer
Yes
Employees Worked With
Sam Shtern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020

Not happy about Infiniti anymore Specially 2017 QX60 engine problem. Maybe i wasn't lucky with this car but it cost me a little bit of money to change it. While was there at the service meet a guy with More

by ED51261121ed51261
Recommend Dealer
No
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2020 -

Kings INFINITI responded

good afternoon , my name is Stephan Soto, Service Manager at Kings Infiniti. We strive to make our customers feel confident and comfortable here at Kings, We would like the opportunity to discuss any questions or concerns you may have with your recent repairs performed here. Please feel free to contact me at 718-646-3335, Thanks Stephan

May 17, 2020

CUSTOMER SERVICE IS NOT UP TO PAR IN COMPARISON TO OTHER LOCATIONS. ENTERED AT 8AM WITH AN APPT. LEFT AT 11:40 FOR A ROUTINE SERVICE. WHEN I INQUIRED AS TO HOW MUCH LONGER AND WHY SUCH A LONG WAIT HOURS AFT More

by JANELLEDA1212
Recommend Dealer
No
Employees Worked With
John Russo
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2020

Very very professional in every aspect can't complain about nothing great service and i will recommend anyone to use the kinhs infiniti in Brooklyn More

by VERWAYNE369
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Shtern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Khorzov, Nelson Morales, Kristal Mercado
May 14, 2020

I like that because my car is under warranty they take care of everything! I am able to drop off my car and pickup it up when ready!! More

by tkmico
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2020

Everytime I come in for service , I am thoroughly pleased. Everyone is courteous., knowledgeable and prompt. I would highly recommend this location. Keep up the good job More

by KTHEODORE
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Kristal Mercado
May 14, 2020

Came in for a tire rotation. John took care of my recall issue and multi point inspection as well to save me the burden of having to come back. More

by Nicholas Rose
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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