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Kings INFINITI - Service Center

Brooklyn, NY

4.7
2,015 Reviews
Call Service Center (718) 646-3331

2,015 Reviews of Kings INFINITI - Service Center

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July 11, 2024

Didnt want to honor my warranty tries to rip me off i hope corporate puts a stop to this More

by NISSIMSAID11212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Buddy Naipaul
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Kings INFINITI responded

Here at Kings INFINITI, Inc., we strive for excellence, and are disappointed to hear that you received anything less.

July 09, 2024

Waiting room could use some amenities , charging to pay with credit card is NOT A GREAT ODEA!! More

by FRANOLK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Kings INFINITI responded

Hi Franolk, we appreciate your honest feedback, as we are always looking for ways to improve of course with time. Since COVID a lot has changed but we are doing our best to improve things still little by little. Thank you again!

July 08, 2024

As always kings Infiniti takes care of me very fast. They are the best at what they do More

by DELMERE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephan Soto
Report | Print
Oct 30, 2024 -

Kings INFINITI responded

Thank you, We hope you have a great day!

July 07, 2024

They were very attentive about changing the oil and checking for other services that needed to be fixed More

by NOODILZZ1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Kings INFINITI responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 07, 2024

Excellent services! !! I was absolutely satisfied. I will go to Kings Infinity next time. Great thanks! More

by ALEY.OUTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaetano Demaglie
Report | Print
Oct 30, 2024 -

Kings INFINITI responded

Aley.outer, we are so pleased you enjoyed your visit to Kings INFINITI, Inc.!

July 07, 2024

John Russo is the best! Courteous professional friendly Always attentive and helpful Thank you, John More

by IRINAKORMAN4978
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2024 -

Kings INFINITI responded

We are always more than happy to assist you if anything else comes up. Take care!

July 05, 2024

H h h h h h h h h h h h h h h h More

by SAMUELBIENENSTOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephan Soto
Report | Print
Oct 30, 2024 -

Kings INFINITI responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

July 05, 2024

Excellent Service and Staff but there are long waits with minimal seating and no snacks available. More

by SHANNON_SPEIGHTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2024 -

Kings INFINITI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 04, 2024

Great center to get your car fixed. Great customer service , attentive members work with you towards convenience. More

by ETHANPUGATI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jacovino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephan Soto
Report | Print
Oct 30, 2024 -

Kings INFINITI responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

July 04, 2024

Very good service no problem making appointment let customer know if theirs any problem. When vehicle is ready it is washed & cleaned More

by MITCHELLCHARLES467
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2024 -

Kings INFINITI responded

Mitchellcharles467, thanks for taking the time to leave a review.

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