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Kings INFINITI - Service Center

Brooklyn, NY

4.6
2,093 Reviews

2,093 Reviews of Kings INFINITI - Service Center

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July 07, 2020

I was impress how fast they found the problem I took my car to the Infiniti dealership in Queens they was over book but kings INFINITI was good thank u More

by KENNETHCOOPER851
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado, Stephan Soto
June 30, 2020

I was initially satisfied with the service only to find out that the windshield wiper fluid that I requested be refilled was not refilled. I was assured that it would be done so I didn't check before I lef More

by AMASONLEE1
Recommend Dealer
Yes
Employees Worked With
John Russo
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2020

Matt and the staff are always excellent, prompt, professional and just get it done without questions. This is why I love Infiniti. I will go back to Kong’s Infiniti always! More

by SZYMON ZMIJEWSKI
Recommend Dealer
Yes
Employees Worked With
Sam Shtern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado, Stephan Soto
June 27, 2020

Very professional, friendly, fast service and exactly the car was ready when they said it would be. Every time I come there is a positive out come. More

by EMPIRENYC
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2020

I am very disappointed with the amount of grease that was left on my car had a real bad experience at the car wash s More

by TREVOR.ST22
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Kings INFINITI responded

Good Morning, My name is Stephan Soto the Service Director and wanted to address your concerns over your last visit, I do apologize for the condition of your vehicle at the last service and understand your concern, Please contact me so we can correct this concern and clean the effected area , you can contact me at 718-646-3335, Stephan Soto

June 25, 2020

Overall good service, any issues that I had they took care of at the end. Quick service with the corona virus going around. Will return. More

by COBRAELITE
Recommend Dealer
Yes
Employees Worked With
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado, Stephan Soto
Jun 25, 2020 -

Kings INFINITI responded

Thank you for the Review . Your safety and needs are our priority. We are glad you felt safe and that Kings Infiniti assisted you with your Service needs in a timly manner. We appreciate your visit and look forward to the future. Thanks, Stephan Soto SM

June 25, 2020

The service is second to none,the car was throughly done. I was running a little late,when the service manager waited patiently for me to arrive after closing time and took the time to explain what was done, More

by WINGEN14
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kristal Mercado
Jun 25, 2020 -

Kings INFINITI responded

Thank you for the wonderful review. We strive hard to assist our customers with their schedules and needs , and knowing we have your gratitude means so much. Thanks for Choosing Kings Infiniti, Stephan Soto, SM

June 24, 2020

Kings Infiniti always provides Great service, the location is convenient, the waiting area is always clean, there is never a wait time, and my car is running great! More

by BLAZN420
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Kristal Mercado
June 18, 2020

I have a appointment of recall. There was no phone call at the first maintenance point scheduled for maintenance six months ago. Half a month ago, I went to this repair point again, and told me that the ac More

by GINGWANG0215
Recommend Dealer
No
Employees Worked With
Sam Shtern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : 2875 Coney Island Ave, Brooklyn, NY 11235, Stephan Soto
Jun 19, 2020 -

Kings INFINITI responded

Good Morning, My Name is Stephan Soto , the SM of Kings Infiniti. I would like to take a moment to address your concerns . please feel free to contact me at 718-646-3335 or ssoto@kingsinfiniti.com . We strive to address our customers needs and wish to assist you with any concerns , thanks ,Stephan Soto

June 18, 2020

I had the pleasure of working with John and he was professional, kind and caring of my overall questions on getting service for my car. I had my car serviced there for many years and I am satisfied wi More

by NIKOLAYKHANIN
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2020 -

Kings INFINITI responded

Thank you so much for the Wonderful review of our services, We strive hard to make you feel welcomed and safe here at Kings Infiniti. We look forward to being there for you when you are in need of service on your Infiniti, Thank you , Stephan Soto , SM Kings Infiniti

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