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Kings INFINITI - Service Center

Brooklyn, NY

4.6
2,093 Reviews

2,093 Reviews of Kings INFINITI - Service Center

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August 04, 2020

My radio/navigation system has been powering on and off for a month now. Still waiting for the replacement part! I’m paying $400 a month for a car without radio or navigation. More

by RAYKALABA
Recommend Dealer
No
Employees Worked With
Nelson Morales
August 04, 2020

Very disappointed. 6 hours for NYS inspection,4 tires, oil change, brake fluid change. Also I thought you only serviced Infiniti’s. There were a lot of Nissans in the shop. More

by IREADTHENIFALL
Recommend Dealer
No
Employees Worked With
John Russo
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2020

Very professional and quality service. I'm a regular at King's Infiniti. Been going there for 10 plus years. John Russo is a true professional! More

by Dreal414
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2020

Nelson was great he was very patient and professional Nelson was great he was very patient and professional wit me . Thank you so much Nelson. I needed a service done in my car and it only took 2 hours m More

by UFOSTON20
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
July 28, 2020

I have been a customer for the last four ( 4) years, always have a great service, from all your employees and staff, they are the best also they deserve a raise because of this staff I'm thinking a More

by JSAMSON69129
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Shtern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Kristal Mercado, Stephan Soto
July 28, 2020

Outstanding Service!!! Great Staff always go well beyond Outstanding Service!!! Great Staff always go well beyond expectations!! My Family has been doing business with Kings for 20 Years and couldn’t be m More

by MAS
Recommend Dealer
Yes
Employees Worked With
Maria Trantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Shtern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephan Soto
July 28, 2020

Great experience. They took my car on emergency bases and resolved the problem quickly. Specifically Nelson was very helpful and attentive to my problem. I will definitely recommend this Infiniti location si More

by SVTGERMAN
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
July 14, 2020

I was very satisfied with the service. I took my Infiniti QX60 back for a screeching sound when I turned. I was informed instantly what the problem was and assured that it was an easy fix and it was. John wa More

by AMASONLEE1
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2020

Very nice, good stuff, shorter in the waiting area, that is brilliant, the stuffs are very nice and respectful. Please keep up the good w More

by JONYDOE1986
Recommend Dealer
Yes
Employees Worked With
Buddy Naipaul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roman Zeltser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Trantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jacovino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Volchyok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Kristal Mercado
July 10, 2020

I must say that this was not my 1st time there and every time I did come I was treated very nicely and the service was very good and the people understood what I needed and provided it thanks More

by ESEMARKETING
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kristal Mercado
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