2,058 Reviews of Kings INFINITI - Service Center
The advisors are polite and professional my only issue is that when we make an appointment for example at 9 am for an oil change why do I have to wait 3+ hours to finish. It’s not right that I have to spend that when we make an appointment for example at 9 am for an oil change why do I have to wait 3+ hours to finish. It’s not right that I have to spend half my day for a simple oil change and this is EVERY time I go. Why bother offering an appointment slot when you still have to wait hours for a service. I don’t get the point of an appointment. More
It’s was a great experience for me to take my car to the dealer for service dealer for service More
Amazing. Was so patient and helpfull. I am to to recomend atvanytime. Wish i can purchase another infinit Was so patient and helpfull. I am to to recomend atvanytime. Wish i can purchase another infinit More
Good service fast informative helpful staff professional staff clean waiting area very fast service helpful staff clean waiting area very fast service helpful More
Excellent service with Matthew—professional, knowledgeable, efficient, honest, friendly, and ensured a smooth car repair. knowledgeable, efficient, honest, friendly, and ensured a smooth car repair. More
This was my 1st servicing for my Qx60 and the total experience was great! John was very thorough in explaining to me what was going to be done and accurate on the time it would take. Thank you John and experience was great! John was very thorough in explaining to me what was going to be done and accurate on the time it would take. Thank you John and service team! More
Carla was pleasant to work with, stayed on task, attentive and and helpful amazing person. attentive and and helpful amazing person. More
Service was excellent. Sent a detailed explanation of what was needed. Car is good so far They even washed it. Sent a detailed explanation of what was needed. Car is good so far They even washed it. More
Nothing I paid for was not done The ECU computer was never updated at all never updated at all More
I am completely satisfied with quality of service, great communication, ease of scheduling and timing. communication, ease of scheduling and timing. More