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Kings INFINITI - Service Center

Brooklyn, NY

4.6
2,091 Reviews

2,091 Reviews of Kings INFINITI - Service Center

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April 23, 2025

This service is staffed by unprofessional and deceitful people! I lost 4 days for incorrect diagnostics, I lost $1000 and 2 weeks due to their incorrect diagnostics! The prices for service and parts are ve More

by zazamikabadze
Recommend Dealer
No
Employees Worked With
This is the fourth time I've been to the service center and they haven't fixed my problem. I paid $700 for the previous visit and the car has the same problem.
Apr 23, 2025 -

zazamikabadze responded

This is the fourth time I've been to the service center and they haven't fixed my problem. I paid $700 for the previous visit and the car has the same problem.

April 23, 2025

This service is staffed by unprofessional and deceitful people! I lost 4 days for incorrect diagnostics, I lost $1000 and 2 weeks due to their incorrect diagnostics! The prices for service and parts are ve More

by zazamikabadze
Recommend Dealer
No
April 23, 2025

This service is staffed by unprofessional and deceitful people! I lost 4 days for incorrect diagnostics, I lost $1000 and 2 weeks due to their incorrect diagnostics! The prices for service and parts are ve More

by zazamikabadze
Recommend Dealer
No
Employees Worked With
This is the fourth time I've been to the service center and they haven't fixed my problem. I paid $700 for the previous visit and the car has the same problem.
Apr 16, 2025 -

zazamikabadze responded

This is the fourth time I've been to the service center and they haven't fixed my problem. I paid $700 for the previous visit and the car has the same problem.

Apr 16, 2025 -

zazamikabadze responded

This is the fourth time I've been to the service center and they haven't fixed my problem. I paid $700 for the previous visit and the car has the same problem.

Apr 16, 2025 -

zazamikabadze responded

This is the fourth time I've been to the service center and they haven't fixed my problem. I paid $700 for the previous visit and the car has the same problem.

Apr 16, 2025 -

zazamikabadze responded

This is the fourth time I've been to the service center and they haven't fixed my problem. I paid $700 for the previous visit and the car has the same problem.

Apr 16, 2025 -

zazamikabadze responded

This is the fourth time I've been to the service center and they haven't fixed my problem. I paid $700 for the previous visit and the car has the same problem.

Apr 16, 2025 -

zazamikabadze responded

This is the fourth time I've been to the service center and they haven't fixed my problem. I paid $700 for the previous visit and the car has the same problem.

Apr 16, 2025 -

zazamikabadze responded

This is the fourth time I've been to the service center and they haven't fixed my problem. I paid $700 for the previous visit and the car has the same problem.

Apr 16, 2025 -

zazamikabadze responded

This is the fourth time I've been to the service center and they haven't fixed my problem. I paid $700 for the previous visit and the car has the same problem.

Apr 16, 2025 -

zazamikabadze responded

This is the fourth time I've been to the service center and they haven't fixed my problem. I paid $700 for the previous visit and the car has the same problem.

Apr 16, 2025 -

zazamikabadze responded

This is the fourth time I've been to the service center and they haven't fixed my problem. I paid $700 for the previous visit and the car has the same problem.

Apr 16, 2025 -

zazamikabadze responded

This is the fourth time I've been to the service center and they haven't fixed my problem. I paid $700 for the previous visit and the car has the same problem.

Apr 16, 2025 -

zazamikabadze responded

This service is staffed by unprofessional and deceitful people! I lost 4 days for incorrect diagnostics, I lost $1000 and 2 weeks due to their incorrect diagnostics! The prices for service and parts are very high, and the quality of service is very low, equal to 0! I advise you to do everything you can to avoid using their service! Disgusting people!!!

Apr 16, 2025 -

zazamikabadze responded

This service is staffed by unprofessional and deceitful people! I lost 4 days for incorrect diagnostics, I lost $1000 and 2 weeks due to their incorrect diagnostics! The prices for service and parts are very high, and the quality of service is very low, equal to 0! I advise you to do everything you can to avoid using their service! Disgusting people!!!

Apr 16, 2025 -

zazamikabadze responded

This service is staffed by unprofessional and deceitful people! I lost 4 days for incorrect diagnostics, I lost $1000 and 2 weeks due to their incorrect diagnostics! The prices for service and parts are very high, and the quality of service is very low, equal to 0! I advise you to do everything you can to avoid using their service! Disgusting people!!!

Apr 16, 2025 -

zazamikabadze responded

This is the fourth time I've been to the service center and they haven't fixed my problem. I paid $700 for the previous visit and the car has the same problem.

Apr 16, 2025 -

zazamikabadze responded

This service is staffed by unprofessional and deceitful people! I lost 4 days for incorrect diagnostics, I lost $1000 and 2 weeks due to their incorrect diagnostics! The prices for service and parts are very high, and the quality of service is very low, equal to 0! I advise you to do everything you can to avoid using their service! Disgusting people!!!

Apr 16, 2025 -

zazamikabadze responded

This service is staffed by unprofessional and deceitful people! I lost 4 days for incorrect diagnostics, I lost $1000 and 2 weeks due to their incorrect diagnostics! The prices for service and parts are very high, and the quality of service is very low, equal to 0! I advise you to do everything you can to avoid using their service! Disgusting people!!!

Apr 16, 2025 -

zazamikabadze responded

This service is staffed by unprofessional and deceitful people! I lost 4 days for incorrect diagnostics, I lost $1000 and 2 weeks due to their incorrect diagnostics! The prices for service and parts are very high, and the quality of service is very low, equal to 0! I advise you to do everything you can to avoid using their service! Disgusting people!!!

April 18, 2025

I have a great experience in the service department. They are fast and easy to work with. Will definitely go again More

by WARREN11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

Mattrew is great person! but your mechanics are not good you need pay attention to that they are not doing good job More

by E_SHATZ1973121212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Shtern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

Matt was super helpful and very clear about the service provided, offering the best options for my repair and kept me updated on the progress More

by JAMAL_ALLEYNE007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2025

Always fast & excellent service - the best service I've ever had on a leased vehicle. Won't go anywhere else! More

by Jenn R.
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Russo
April 15, 2025

You guys handled my Vehicle with the best care And I will never forget it. You addressed my problem quickly and replaced the bad tale light with no questions asked. I just bought the car and you guys fixed m More

by WILLIAMGARVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

Did not solve anything. Called the day before to tell them the exact situation to make sure the problem can be solved before I came in. No solution. More

by BRITTCAPRIOLA1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Russo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Shtern
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carla Martinez
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

Nice Clean service center. My car was in and out in a week tops. Best Infiniti dealer in the tri state area. And make sure Carla get a raise or promotion. Very transparent abou More

by MATTBINO1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carla Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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