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Kings INFINITI - Service Center

Brooklyn, NY

4.7
2,058 Reviews

2,058 Reviews of Kings INFINITI - Service Center

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February 04, 2025

The advisors are polite and professional my only issue is that when we make an appointment for example at 9 am for an oil change why do I have to wait 3+ hours to finish. It’s not right that I have to spend More

by FARAHSKAF420121212
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
John Russo
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2025

It’s was a great experience for me to take my car to the dealer for service More

by STEWARTPETER1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2025

Amazing. Was so patient and helpfull. I am to to recomend atvanytime. Wish i can purchase another infinit More

by trev051
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carla Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Good service fast informative helpful staff professional staff clean waiting area very fast service helpful More

by JLONGARDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Excellent service with Matthew—professional, knowledgeable, efficient, honest, friendly, and ensured a smooth car repair. More

by SHAMEKQUASMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

This was my 1st servicing for my Qx60 and the total experience was great! John was very thorough in explaining to me what was going to be done and accurate on the time it would take. Thank you John and More

by LARRYDEPASQUALE3
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Shtern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carla Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales
January 27, 2025

Carla was pleasant to work with, stayed on task, attentive and and helpful amazing person. More

by NEEKS1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Zeltser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carla Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

Service was excellent. Sent a detailed explanation of what was needed. Car is good so far They even washed it. More

by UTUELEVATOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Shtern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Nothing I paid for was not done The ECU computer was never updated at all More

by Gravesande.ANTHONYR1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carla Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

I am completely satisfied with quality of service, great communication, ease of scheduling and timing. More

by ATANSKAYA99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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