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Kings INFINITI - Service Center

Brooklyn, NY

4.6
2,095 Reviews
Call Service Center (718) 646-3331

2,095 Reviews of Kings INFINITI - Service Center

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May 07, 2025

Matthew was great and accommodating, handled the situation swiftly and with care. I always feel secure at Kings Infiniti and they keep me very well informed about what's going on with my car. More

by BONDZ1.WL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carla Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025

I'm satisfied with service provided at kings infiniti dealership. I have no complaints. Thanks More

by TAFLYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2025 -

Kings INFINITI responded

Taflya, we're glad you had such a wonderful experience with us!

April 30, 2025

The dealership as attentive to what was happening with vehicle, Matthew kept me informed...all staff professional and friendly. Also very clean dealership More

by Maria115
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Raiten
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May 09, 2025 -

Kings INFINITI responded

Hi Maria115, thank you for taking the time to leave a review for us at Kings INFINITI, Inc.. We're happy we could meet your expectations!

April 30, 2025

Carla was very nice and helpful was able to assist just there was no solution to my issue More

by ASPOTO91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2025 -

Kings INFINITI responded

We are always more than happy to assist you if anything else comes up. Take care!

April 29, 2025

Exceptional service and very professional staff I was very satisfied with my first service visit More

by GFUKS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2025 -

Kings INFINITI responded

Thank you again for the great review!

April 26, 2025

Great experience! It was my first going to kings infiniti and the experience was great. More

by renettesugar
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Raiten
Report | Print
May 09, 2025 -

Kings INFINITI responded

We are always more than happy to assist you if anything else comes up. Take care......

April 24, 2025

Polite, Friendly and cleanliness. My advisor is knowledgeable and showing concern of my issues. What's the word? More

by Mr. G
Recommend Dealer
Yes
Employees Worked With
Carla Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carla Martinez
Report | Print
May 09, 2025 -

Kings INFINITI responded

Mr. G, thank you so much for your high rating!

April 24, 2025

Matt is always on point with his knowledge and experience He gives me all star service every time I visit I truly appreciate it thanks Matt🙏🏾 More

by DONENO808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2025 -

Kings INFINITI responded

Thank you, and have a fantastic day!

April 23, 2025

This service is staffed by unprofessional and deceitful people! I lost 4 days for incorrect diagnostics, I lost $1000 and 2 weeks due to their incorrect diagnostics! The prices for service and parts are ve More

by zazamikabadze
Recommend Dealer
No
Employees Worked With
This is the fourth time I've been to the service center and they haven't fixed my problem. I paid $700 for the previous visit and the car has the same problem.
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Apr 16, 2025 -

zazamikabadze responded

This is the fourth time I've been to the service center and they haven't fixed my problem. I paid $700 for the previous visit and the car has the same problem.

Apr 16, 2025 -

zazamikabadze responded

This is the fourth time I've been to the service center and they haven't fixed my problem. I paid $700 for the previous visit and the car has the same problem.

Apr 16, 2025 -

zazamikabadze responded

This is the fourth time I've been to the service center and they haven't fixed my problem. I paid $700 for the previous visit and the car has the same problem.

Apr 16, 2025 -

zazamikabadze responded

This is the fourth time I've been to the service center and they haven't fixed my problem. I paid $700 for the previous visit and the car has the same problem.

Apr 16, 2025 -

zazamikabadze responded

This is the fourth time I've been to the service center and they haven't fixed my problem. I paid $700 for the previous visit and the car has the same problem.

Apr 16, 2025 -

zazamikabadze responded

This is the fourth time I've been to the service center and they haven't fixed my problem. I paid $700 for the previous visit and the car has the same problem.

Apr 16, 2025 -

zazamikabadze responded

This is the fourth time I've been to the service center and they haven't fixed my problem. I paid $700 for the previous visit and the car has the same problem.

Apr 16, 2025 -

zazamikabadze responded

This is the fourth time I've been to the service center and they haven't fixed my problem. I paid $700 for the previous visit and the car has the same problem.

Apr 16, 2025 -

zazamikabadze responded

This is the fourth time I've been to the service center and they haven't fixed my problem. I paid $700 for the previous visit and the car has the same problem.

Apr 16, 2025 -

zazamikabadze responded

This is the fourth time I've been to the service center and they haven't fixed my problem. I paid $700 for the previous visit and the car has the same problem.

Apr 16, 2025 -

zazamikabadze responded

This is the fourth time I've been to the service center and they haven't fixed my problem. I paid $700 for the previous visit and the car has the same problem.

Apr 16, 2025 -

zazamikabadze responded

This service is staffed by unprofessional and deceitful people! I lost 4 days for incorrect diagnostics, I lost $1000 and 2 weeks due to their incorrect diagnostics! The prices for service and parts are very high, and the quality of service is very low, equal to 0! I advise you to do everything you can to avoid using their service! Disgusting people!!!

Apr 16, 2025 -

zazamikabadze responded

This service is staffed by unprofessional and deceitful people! I lost 4 days for incorrect diagnostics, I lost $1000 and 2 weeks due to their incorrect diagnostics! The prices for service and parts are very high, and the quality of service is very low, equal to 0! I advise you to do everything you can to avoid using their service! Disgusting people!!!

Apr 16, 2025 -

zazamikabadze responded

This service is staffed by unprofessional and deceitful people! I lost 4 days for incorrect diagnostics, I lost $1000 and 2 weeks due to their incorrect diagnostics! The prices for service and parts are very high, and the quality of service is very low, equal to 0! I advise you to do everything you can to avoid using their service! Disgusting people!!!

Apr 16, 2025 -

zazamikabadze responded

This is the fourth time I've been to the service center and they haven't fixed my problem. I paid $700 for the previous visit and the car has the same problem.

Apr 16, 2025 -

zazamikabadze responded

This service is staffed by unprofessional and deceitful people! I lost 4 days for incorrect diagnostics, I lost $1000 and 2 weeks due to their incorrect diagnostics! The prices for service and parts are very high, and the quality of service is very low, equal to 0! I advise you to do everything you can to avoid using their service! Disgusting people!!!

Apr 16, 2025 -

zazamikabadze responded

This service is staffed by unprofessional and deceitful people! I lost 4 days for incorrect diagnostics, I lost $1000 and 2 weeks due to their incorrect diagnostics! The prices for service and parts are very high, and the quality of service is very low, equal to 0! I advise you to do everything you can to avoid using their service! Disgusting people!!!

Apr 16, 2025 -

zazamikabadze responded

This service is staffed by unprofessional and deceitful people! I lost 4 days for incorrect diagnostics, I lost $1000 and 2 weeks due to their incorrect diagnostics! The prices for service and parts are very high, and the quality of service is very low, equal to 0! I advise you to do everything you can to avoid using their service! Disgusting people!!!

April 23, 2025

This service is staffed by unprofessional and deceitful people! I lost 4 days for incorrect diagnostics, I lost $1000 and 2 weeks due to their incorrect diagnostics! The prices for service and parts are ve More

by zazamikabadze
Recommend Dealer
No
Report | Print
May 09, 2025 -

Kings INFINITI responded

Zazamikabadze, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory.

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