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Kings INFINITI - Service Center

Brooklyn, NY

4.7
2,061 Reviews

2,061 Reviews of Kings INFINITI - Service Center

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February 21, 2025

The team is taking good care of costumers. Job woes finish in short time. Thank you. More

by SHERSHKOVICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2025

Always great service. John Russo can always answer my questions and I always walk out satisfied More

by BETTY528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

As I have stated in previous surveys of the dealership drop off of my vehicle was fast and courteous.The service consultant was polite and professional.I was disappointed in the accommodations in the wait More

by ANTHONYMORELLO40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2025

i travel 45 miles to sevice my car at Kings infinti why Matthew is a honest man More

by BACKNAL2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

The advisors are polite and professional my only issue is that when we make an appointment for example at 9 am for an oil change why do I have to wait 3+ hours to finish. It’s not right that I have to spend More

by FARAHSKAF420121212
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
John Russo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Kings INFINITI responded

Farahskaf420121212, thank you for leaving us feedback. We are very disappointed to hear that your experience was not a positive one. Here at Kings INFINITI, Inc., we strive for excellence, unfortunately we get backed up a bit but we always strive for greatness. Thank you for your honesty!

February 03, 2025

Amazing. Was so patient and helpfull. I am to to recomend atvanytime. Wish i can purchase another infinit More

by trev051
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carla Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Kings INFINITI responded

Trev051, we are so pleased you enjoyed your visit to Kings INFINITI, Inc.! Hi Trev051, we are very happy to have provided you with such a positive experience!

February 03, 2025

It’s was a great experience for me to take my car to the dealer for service More

by STEWARTPETER1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Kings INFINITI responded

Hi Stewartpeter1957, thank you for taking the time to leave a review for us at Kings INFINITI, Inc.. We're happy we could meet your expectations!

January 31, 2025

Good service fast informative helpful staff professional staff clean waiting area very fast service helpful More

by JLONGARDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Kings INFINITI responded

Hi Jlongardo, thank you for taking the time to leave a review for us at Kings INFINITI, Inc.. We're happy we could meet your expectations!

January 30, 2025

This was my 1st servicing for my Qx60 and the total experience was great! John was very thorough in explaining to me what was going to be done and accurate on the time it would take. Thank you John and More

by LARRYDEPASQUALE3
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Shtern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carla Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales
Feb 10, 2025 -

Kings INFINITI responded

Hi Larrydepasquale3, thank you for taking the time to leave a review for us at Kings INFINITI, Inc.. We're happy we could meet your expectations!

January 30, 2025

Excellent service with Matthew—professional, knowledgeable, efficient, honest, friendly, and ensured a smooth car repair. More

by SHAMEKQUASMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Kings INFINITI responded

Shamekquasmith, we are so happy to read such a great review about Kings INFINITI, Inc.! Hello Shamekquasmith, thank you; we appreciate your feedback!

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