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Kings INFINITI

Brooklyn, NY

4.8
3,636 Reviews
Kings Infiniti offers many automotive products and services to our customers. From quality new Infiniti vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of all Infiniti vehicles, making us a good choice as your Infiniti car dealer. Our services include trusted Infiniti car repair, original Infiniti parts, and financing to help our customers purchase the car of their dreams. Call Kings Infiniti at (718) 646-3331, or come visit us in person. We're conveniently located at 20 Neptune Avenue and look forward to helping you with your automotive needs.
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20 Neptune Ave

Brooklyn, NY

11235

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Showing 3,636 reviews

December 23, 2023

Great all over would definitely go back again felt like family and recommend people to go More

by CURTISSARGEANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Shtern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephan Soto
Oct 30, 2024 -

Kings INFINITI responded

Curtissargeant, thank you so much for the positive review!

December 20, 2023

The inside cleaning were poor and and setting on the dashbord were change I have keep calling and sending pic how to get it back like before More

by KINGSLEYONIELSPENCER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2023

Our fourth Infiniti but our third with Maria. She’s such an incredibly friendly and honest salesperson! We absolutely love her. She’s makes everything so easy for us! We can’t wait for our next c More

by Frankie
Recommend Dealer
Yes
Employees Worked With
Maria Trantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

Frankie, reviews like this give us motivation and help us ensure we provide high-quality care.

December 19, 2023

Lots of inventory available, quick pricing, good showroom, helpful advisor, took care of NYS paperwork for us. More

by QX60-Leaser627
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Buddy Naipaul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roman Zeltser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

Hi Qx60-leaser627, thank you for taking the time to leave a review for us at Kings INFINITI, Inc.. We're happy we could meet your expectations!

December 17, 2023

Excellent work. I will recommend this location at any time. Huge respect. Many thanks for your help and support More

by jenkoto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roman Zeltser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

Hello Jenkoto, thank you; we appreciate your feedback!

December 14, 2023

John is Russo is very professional and very knowledgeable. He is always looking out for his customers. He is a great person . John make your company looks good. He represents all thats good to More

by SHYDL880
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

Shydl880, we're glad you had such a wonderful experience with us!

December 14, 2023

They charged me $38 dollars more than my service center. They said I needed to change my brake fluid and fuel inject for a total charge of $550. That was not true, brake fluid every ten years fuel injector More

by CONSTMGMTINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Raiten
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Kings INFINITI responded

Good Evening, i wanted to take a moment to clear up any concerns you have over the service work that was performed . As per the factory owners manual for your vehicle a brake fluid exchange is recommended every 30,000 miles or three years. This is listed in your owners manual under the scheduled maintenance . Please feel free to contact me if you have any questions about service recommendations. Our intentions are to follow the Infiniti Factory schedule and are open to review any of these items. IN regards to the Fuel Injector service we don't just add a can of cleaner in your fuel. The process to perform a fuel injection service entails connecting to the fuel rail and adding the cleaner so it can run thru your engine as its running and then reset the settings in the computer after completed. This is to improve fuel efficiency and operation . We hope you have a better understanding of the repair process and recommend requesting more information on why services are recommended . We gave you an option to either decline or approve these recommended maintenances , Please note they are recommendations and this was your decision to proceed with those services . We wish you didn't feel like we are Thieves, thieves take without asking , we recommended and you approved. if you have any questions please feel free to contact me at 718-646-3335 or email me at ssoto@kingsinfiniti.com. Thank you, Stephan Soto Service Director ` Kings Auto group DBA Kings Infiniti DBA Kings Nissan

December 12, 2023

This is our third lease with Kings Infiniti. Maria has and always will be our go to for cars! She makes everything so easy and treats us like family! Love my new qx60! Can’t wait for my next ca More

by Kim
Recommend Dealer
Yes
Employees Worked With
Maria Trantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

Hi Kim, thank you for taking the time to leave a review for us at Kings INFINITI, Inc.. We're happy we could meet your expectations!

December 06, 2023

Service was professional and delivered when promised on time. The service department washed my car as an added bonus. More

by REUBSEL
Recommend Dealer
Yes
Employees Worked With
Mr. Gaetano
December 05, 2023

Our very first Infiniti and we had the absolute pleasure of working with Maria Trantino. She is such a great salesperson. Listened to our needs and wants and got us into the perfect vehicle for our budget!! More

by mia669801
Recommend Dealer
Yes
Employees Worked With
Maria Trantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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