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Kings INFINITI

Brooklyn, NY

4.8
3,636 Reviews
Kings Infiniti offers many automotive products and services to our customers. From quality new Infiniti vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of all Infiniti vehicles, making us a good choice as your Infiniti car dealer. Our services include trusted Infiniti car repair, original Infiniti parts, and financing to help our customers purchase the car of their dreams. Call Kings Infiniti at (718) 646-3331, or come visit us in person. We're conveniently located at 20 Neptune Avenue and look forward to helping you with your automotive needs.
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20 Neptune Ave

Brooklyn, NY

11235

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Showing 3,636 reviews

January 18, 2024

Very nice starting from making the appointment and the guys that take the car he was very pleasant and patient also the service advisor was very explanatory and honest about what I need to do More

by HYLTONDULEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't remember the name I only remember the faces , Stephan Soto
January 18, 2024

Excellent customer service John was very knowledgeable, professional, and did and outstanding job on my vehicle More

by Socawarrior4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

As always, I was treated with courtesy and respect. I was kept informed about each step of my repair. The price quoted was was the price paid. I really appreciate the attention to detail. From my entry More

by Osbro1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Staff at the payment center EXCELLENT
January 17, 2024

They are very professional, great customer service. They help in anyway possible. Go beyond there means. More

by EMPIRENYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

John is the best I know himv all twenty years always trying to help you More

by ALGEEZY1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Over the years i have chosen Kings Infinity to be the place where I service my vehicle.To date i have never been disappointed. John Russo is the best there is, you can’t find better than him. More

by SHYDL880
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Been going for to this dealership for a while to do service and they been great, service great , interpersonal relationships good . I recommend ever one with infinity to go there. More

by GALVIN2121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Shtern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keep up the good work
January 17, 2024

John is a great guy. Very patient Your prices are becoming to high. Good by More

by VARYLHAWKINS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Kings INFINITI responded

Good Evening, We appreciate your survey and understand your concern. When i spoke to you today and reviewed your charges , i noticed the unit was costly. We only use factory components thru Nissan. This provides you with warranty coverage Nationwide for 12,000 miles or 12 months . This part was also made specifically for your year and make . We appreciate your loyalty to our location and will offer some assistance on your next visit. if you have any questions please feel free to contact me at 718-646-3335 Thank you ., Stephan Soto Service Director Kings Auto Group

January 17, 2024

A very pleasant experience. I've been to other dealerships and did not receive the same level of customer service as Kings Infiniti More

by BUSTER4123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buddy Naipaul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Shtern
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2024

Spectacular very very professional. Couldn’t ask for anything more. Keep it up guys. Amazing More

by EDGARURAGA12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaetano Demaglie
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