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Kings INFINITI

Brooklyn, NY

4.8
3,636 Reviews
Kings Infiniti offers many automotive products and services to our customers. From quality new Infiniti vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of all Infiniti vehicles, making us a good choice as your Infiniti car dealer. Our services include trusted Infiniti car repair, original Infiniti parts, and financing to help our customers purchase the car of their dreams. Call Kings Infiniti at (718) 646-3331, or come visit us in person. We're conveniently located at 20 Neptune Avenue and look forward to helping you with your automotive needs.
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20 Neptune Ave

Brooklyn, NY

11235

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Showing 3,636 reviews

November 14, 2018

3 hours to replace a glass mirror only and charge was 450.00 My son was kept waiting for 3 hours to replace a simple glass mirror. Motor and unit intact. Then they tried to charge him 450 and came down to 320 More

by AESS1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nov 27, 2018 -

Kings INFINITI responded

Mr. Esses we apologize that you are not happy. Your vehicle was involved in an accident and your mirror was broken, and you declined the work as well as declining several safety hazards including very low brake pads. We also as a courtesy waived the diagnostic fee and did not charge you anything, not sure why you have a concern with a zero sum bill. Please call us with any concerncs you may have at 718 646 3335

November 14, 2018

Outstanding Very happy with way I was greeted, and the service I received from beginning to end. Also happy the waiting area is clean and stacked with snacks etc More

by gem662
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2018

At service center I met Matt He was really helpful and kind I satisfied totally From the beginning to these days all process is going well This was my first time service visit and the problems were solved smoo More

by Alimov90
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Khorzov
November 14, 2018

Great service and people. Kings Infiniti has been so easy and nice to deal with it has changed my feeling of car dealers. This is my 1st Infiniti lease. I have had Honda, Acur More

by MSEMCGILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2018

Service is always great Service is always great. They fit me in with my cars problem. I received my car back the with the issue resolved. Plus I got a oil change and a report More

by TMJET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
November 14, 2018

Always great service! Clean and convenient location. Fast and professional service. Very polite and attentive personnel. Using this center for years and they always on top More

by VADIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2018

Quick Service Very nice ,friendly and professional salesmans hide quality service, good price. Everything was great. I spent a couple hours for trade in my old c More

by VN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy Naipaul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roman Zeltser
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2018

Great Experience Maria Tarantino was great to deal with from day one. She understood exactly what we needed, and didn’t stop until the right vehicle was found for the More

by Playstation2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Trantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Shtern
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2018

Great dealership Great dealership, very professional , went over everything with me Showed me everything Made sure i got the right car for my needs Showed me e More

by Louieginzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jacovino
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2018

Great service center. Always professional Recently came in to service my Infiniti. The service crew was always professional and addressed all my concerns. Recommend highly and will definit More

by Simomoya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
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