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Kings INFINITI

Brooklyn, NY

4.8
3,634 Reviews
Kings Infiniti offers many automotive products and services to our customers. From quality new Infiniti vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of all Infiniti vehicles, making us a good choice as your Infiniti car dealer. Our services include trusted Infiniti car repair, original Infiniti parts, and financing to help our customers purchase the car of their dreams. Call Kings Infiniti at (718) 646-3331, or come visit us in person. We're conveniently located at 20 Neptune Avenue and look forward to helping you with your automotive needs.
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20 Neptune Ave

Brooklyn, NY

11235

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Showing 3,634 reviews

July 07, 2024

John Russo is the best! Courteous professional friendly Always attentive and helpful Thank you, John More

by IRINAKORMAN4978
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

We are always more than happy to assist you if anything else comes up. Take care!

July 07, 2024

They were very attentive about changing the oil and checking for other services that needed to be fixed More

by NOODILZZ1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 05, 2024

Excellent Service and Staff but there are long waits with minimal seating and no snacks available. More

by SHANNON_SPEIGHTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 05, 2024

H h h h h h h h h h h h h h h h More

by SAMUELBIENENSTOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephan Soto
Oct 30, 2024 -

Kings INFINITI responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

July 04, 2024

Great center to get your car fixed. Great customer service , attentive members work with you towards convenience. More

by ETHANPUGATI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jacovino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephan Soto
Oct 30, 2024 -

Kings INFINITI responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

July 04, 2024

Very good service no problem making appointment let customer know if theirs any problem. When vehicle is ready it is washed & cleaned More

by MITCHELLCHARLES467
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

Mitchellcharles467, thanks for taking the time to leave a review.

July 04, 2024

Roman is the best! Thank you for all that you did to assist me with my cars. More

by MWEISENFELD29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roman Zeltser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

Thank you again for taking the time to let us know how Roman did. We hope you have a great day!

July 01, 2024

We got the best service Thank you very much. Danny Volchok was very professional and More

by dazlbm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Volchyok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

Dazlbm, we are glad Danny could help! Have an amazing day!

June 30, 2024

Matthew explained absolutely required services upon inspection of my vehicle as well as services required during next appointment. He is professional and committed for customer satisfaction. More

by KAJPAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2024 -

KAJPAC responded

Kings Infiniti service department has nice team to work with not like other two Infiniti dealers I had taken my Infiniti for the service after moving to Brooklyn NY in 2020. We were totally satisfied with the services of Charlotte Infiniti from 1996 to 2019 as and when our Infiniti cars were required services. BRAND LOYALTY is a two way street - It depends more on service after sales.

Jun 30, 2024 -

KAJPAC responded

Above information is for Kings Infiniti not for publication in any manner, shape or form.

Oct 30, 2024 -

Kings INFINITI responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Kings INFINITI, Inc.! Thank you so much again for your feedback! We hope you have a great day!

June 29, 2024

Roman at Kings Infiniti is the best. If you’re in the market for a new car and need knowledgeable, attentive and responsive customer service, see Roman. Ive been a client for over 6 year More

by traydean1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roman Zeltser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

Traydean1, thank you for sharing your positive experience with Roman at Kings INFINITI Inc.. Enjoy your day!

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