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Kings INFINITI

Brooklyn, NY

4.8
3,634 Reviews
Kings Infiniti offers many automotive products and services to our customers. From quality new Infiniti vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of all Infiniti vehicles, making us a good choice as your Infiniti car dealer. Our services include trusted Infiniti car repair, original Infiniti parts, and financing to help our customers purchase the car of their dreams. Call Kings Infiniti at (718) 646-3331, or come visit us in person. We're conveniently located at 20 Neptune Avenue and look forward to helping you with your automotive needs.
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20 Neptune Ave

Brooklyn, NY

11235

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Showing 3,634 reviews

August 14, 2024

John is the best, he treats all of his clients very well and takes care of every problem with your vehicle and is very honest and trustworthy. More

by stushieb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

Hello Stushieb, thank you; we appreciate your feedback!

August 13, 2024

The vehicle had a code showing that something was wrong with the transmission. That problem still exists, it was not resolved. We brought back the vehicle several times for the same problem, still not reso More

by VETICE1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Raiten
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (718) 646-3331 so we can work towards a solution. Thank you and have a great day.

August 10, 2024

Gaetano made my experience extremely pleasant, is very knowledgeable, and very helpful & professional. Everything was done as promised. More

by VIAD98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaetano
Oct 30, 2024 -

Kings INFINITI responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 10, 2024

Great job can’t complain about anything they were very quick polite efficient and effective More

by ZIONNESB1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Getano
Oct 30, 2024 -

Kings INFINITI responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

August 09, 2024

We had an a great experience with Roman, very knowledgeable and experienced salesman, who provided us with the great service. All different leasing options on QX50 was explained with great detail More

by Alank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roman Zeltser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

Alank, we are so happy to read such a great review about Roman at Kings INFINITI! We are always happy to assist. Have an amazing day!

August 08, 2024

excellent, excellent excellent excellent Mr. Russo was great really like this place excellent all around. I look forward to going back when I get my oil change thank you thank you More

by joedonojr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

Hello Joedonojr, thank you; we appreciate your feedback!

August 08, 2024

Complementary beverages for clients awaiting service completion would be more enjoyable. One room for clients awaiting service completion must be completely renovated More

by ALMLNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

Hello Almlny, we appreciate you taking the time to leave us this feedback.

August 06, 2024

Very professional customer service. Great communication and amazing help. Definitely will recommend to others for help in the future! More

by XBRAITHWAITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephan Soto
Oct 30, 2024 -

Kings INFINITI responded

Xbraithwaite, we're so glad that we were able to go above and beyond your expectations!

August 05, 2024

Maria is well known apparently! I live in CT and I was visiting family in Brooklyn and another Infiniti owner highly recommended I use Maria for my new car. Needless to say I just p More

by mikegiordano21
Recommend Dealer
Yes
Employees Worked With
Maria Trantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

Mikegiordano21, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day!

August 04, 2024

The vehicle still has the same problem. No change. The vehicle jerks when slowing down More

by VETICE1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Shtern
2.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

Hi Vetice1212, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Kings INFINITI, Inc. (718) 646-3331

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