King Windward Nissan

Waste of time Checked in for an appointment at 9:30. Waited a couple hours only to have the service consultant tell me at 12:30 that they’ll look at the car after l Checked in for an appointment at 9:30. Waited a couple hours only to have the service consultant tell me at 12:30 that they’ll look at the car after lunch break. More

Such a great experience buying my first car! Everyone was so friendly and helpful! The place is beautiful and comfortable, fast and great service! I love my brand new Nissan Sentra! I will defini Everyone was so friendly and helpful! The place is beautiful and comfortable, fast and great service! I love my brand new Nissan Sentra! I will definitely let all my friends and family know about king windward Nissan! More

New Titan Awesome Vehicle, Caring & Responsive Staff, Discounted Prices, Free Oil changes, Free Key replacement, Free car washes. Money saved, was well worth t Awesome Vehicle, Caring & Responsive Staff, Discounted Prices, Free Oil changes, Free Key replacement, Free car washes. Money saved, was well worth the trip to King Windward Nissan. I Highly Recommend this Dealership to others. More

service with a smile I received very good service , informative and professional, Ryan and Doug are two great employees that I have work with. Jessica sold me my truck in I received very good service , informative and professional, Ryan and Doug are two great employees that I have work with. Jessica sold me my truck in a professional and helpful way she is a great saleswoman. More

I did send someone I like the service and it's close to my job and work and Jessica was frendly and I bought my other car and Rob was good I like the service and it's close to my job and work and Jessica was frendly and I bought my other car and Rob was good More

Great service! Was pleased with the service the salesman provided during the sales process. Also appreciated how Ryan from Service, came to the office and answered m Was pleased with the service the salesman provided during the sales process. Also appreciated how Ryan from Service, came to the office and answered my questions regarding routine maintenance. More

Power Outage I am very pleased with King Windward Nissan and their service team. I went for a complimentary oil change and car wash on September 29, 2018 at 8:15am I am very pleased with King Windward Nissan and their service team. I went for a complimentary oil change and car wash on September 29, 2018 at 8:15am. I didn't get the name of the girl working at the service center desk but she had great customer service skills. When I entered to check in she quickly greeted me and let me know that someone will be right with me. I've been to this service center before and no one has even greeted me and I've stood there waiting for someone to at least acknowledge me. Shortly after the young lady told me someone would be with me I was helped by another service center representative. He was asian and young but he was great as well. Checked me in and let me know they were busy today and quoted me about 1 hour-1 hour and a half wait time. I informed him I would be waiting and I need to leave by 10:30am because I have an appointment in town at 11am. While waiting about 9:15am the power shut off. Again, the girl who greeted me at the front desk for the service center came into the waiting area to inform us of what was going on. I really appreciated her efforts to keep us informed. I was contacted by the guy who checked me in about 15-20 min after the girl came to speak with us because the power had still not be restored. He updated me with the status of my car and I let him know I was willing to wait. About 25 min after that my car was ready to go. Even though I checked in for a 8:15am oil change/car wash and I ended up leaving at 10:00am I am very satisfied with the customer service I received that day. Especially in spite of the unforeseen power outage. I wish I got the name of the girl and guy who helped me on Saturday. THEY MADE ALL THE DIFFERENCE! THANK YOU! Also a big thank you to Jessica Kondo who also called, emailed, and texted to confirm my appointment and check if I needed any further assistance. More

Great service My overall experience was very positive. The only issue I have was with the cost of the 30K mile service. My bill was over $1k. I feel that this is a My overall experience was very positive. The only issue I have was with the cost of the 30K mile service. My bill was over $1k. I feel that this is a lot for a Nissan Rogue. I can’t see how an average joe can afford this. I would expect this for a luxury car but not a Rogue. More

30,000 Mile Service The Service Dept staff at KWN is just awesome to work with! Kaulana is very pleasant and accommodating dealing with me changing appointments. I can't The Service Dept staff at KWN is just awesome to work with! Kaulana is very pleasant and accommodating dealing with me changing appointments. I can't thank Ryan T enough for explaining every detail to every inquiry I have. I can be difficult to work with but I like knowing what my money is paying for. Thanks again to all the staff for being patient with me. You guys rock! More

Best ever! Friendly, helpful service that felt more like dealing with family than a company. The process was surprisingly easy and without hassle. We've told al Friendly, helpful service that felt more like dealing with family than a company. The process was surprisingly easy and without hassle. We've told all our friends and family to get their next cars from king windward! More