King Windward Nissan

Aloha, Initially I purchased a 2008 Titan King Cab from Shawn (King Windward Nissan), it wasn't what I wanted, but at the time it's what I could afford. Throughout 2008 I would check on the prices of the Shawn (King Windward Nissan), it wasn't what I wanted, but at the time it's what I could afford. Throughout 2008 I would check on the prices of the Titan Crew Cab. And in September of 2008, I contacted both King Windward Nissan and New City Nissan regarding their ad(s). I explained my situation to both parties and in the end it was Lahela & King Windward Nissan that was willing and able to work with me. So, one Saturday evening (in September 2008), my mom & I drove over (from Wai'anae) to meet with Lahela. She was very helpful, friendly and easy to work with. To make a long story short, that night my mom and I drove out of King Windward's parking lot with a 2008 Nissan Titan Crew Cab. I'm very happy with my purchase and am happy with the customer service that I receive (from Lahela)as well as the service department when I take my truck in for service. I would gladly recommend Lahela as a sales person to anyone interested in purchasing a Nissan vehicle. Aloha & Mahalo Lahela More

Aloha, initially I purchased a 2008 Titan King Cab in 2007 and worked with Shawn. He was very friendly, helpful and not pushy. Anytime I had a question regarding upgrades to my truck, Shawn was always 2007 and worked with Shawn. He was very friendly, helpful and not pushy. Anytime I had a question regarding upgrades to my truck, Shawn was always available. At the time of purchase, the King Cab wasn't what I originally wanted but it was what I could afford. But throughout 2008 I would check all 3 Nissan dealer(s) newspaper ad(s). In September, I contacted King Windward and New City Nissan. I explained to both parties that I wanted to trade-in my 2008 Titan King Cab with the hopes of upgrading it to a 2008 Crew Cab. In the end it was Lahela and King Windward Nissan that was willing to work with me. So one Saturday night in September, my mom and I drove (from Wai'anae) to Kaneohe and met with Lahela. She was very friendly, helpful and willing to work with me. And to make a long story short, my mom and I drove out of King Windward Nissan's parking lot with a 2008 Nissan Titan Crew Cab. I'm very happy with my truck and would gladly recommend Lahela as a sales person to anyone interested in purchasing any Nissan vehicle. Mahalo & Aloha Lahela More

We were looking for a used vehicle for some time and were We were looking for a used vehicle for some time and were very apprehensive about entering the market. We've had so many negative experiences wi We were looking for a used vehicle for some time and were very apprehensive about entering the market. We've had so many negative experiences with car dealerships over the years but we tried to keep an open mind. A safer approach on-line proved to be the ticket for us. We had narrowed our quest to a specific vehicle/year and narrowed down the available dealers. By far the best offer we saw was offered on-line through King Windward Nissan so we initiated an offer and was guided through the process by Lahela Kau-Aki. Our experience at King Windward Nissan was pretty painless and we walked away with a vehicle that had low mileage, was clean, and fit our budget. Lahela was very knowledgeable of the vehicle and showed us the features both inside and out and helped us negotiate through the paperwork rather quickly. King Windward Nissan even worked to help us get the best financing through a local FCU in the area too and the savings pleasantly surprised us. As most people do, when you have a bad experience you end up telling ten friends and they tell ten friends and so on. But once in a while you end up with a great experience and the same holds true. I've already recommended King Windward Nissan to a few friends looking for cars and I recommend anyone to come down to King Windward Nissan if you're looking for a deal, no hassles, and a friendly face in Lahela Kau-Aki. Aloha! More

Lahela made our overall experience outstanding. This was the fastest we have ever bought a vehicle (this is our 7th car)and by far the most satisfying experience. NO HASSLES!!! That is very important. The the fastest we have ever bought a vehicle (this is our 7th car)and by far the most satisfying experience. NO HASSLES!!! That is very important. The price was what we expected. The website is very user friendly! And meeting Lahela and taking us through their process was the icing on the cake! We are recommending King Windward Nissan to all of our friends and family!!! More

Talk about being worth getting lost. We went out looking for a new truck, and stopped at Tony group and all the others and were unimpressed with their pricing and service. So we knew there were dealers in K for a new truck, and stopped at Tony group and all the others and were unimpressed with their pricing and service. So we knew there were dealers in Kaneohe, and decided to drive over and see for ourselves. Not knowing the area, we nearly got lost, but found our way there, and started out thinking it wasn't worth the drive. Lahela was awesome. She got us a great truck at an awesome price. Of course it took some time to do all the paperwork, but the whole staff was great. The finance officer who worked with us was able to get us a better interest rate than even our own bank who we've had two loans through before. Overall, if we were staying on the island for the rest of our lives, we'd always go back and see Lahela at King Windward Nissan. More

chyrel was our sales person. my wife wanted to deal with her. we visited about 5 dealers. i called about 15 dealers looking for my truck. cheryl was very nice to talk to. when the assistant manager Mark, ga her. we visited about 5 dealers. i called about 15 dealers looking for my truck. cheryl was very nice to talk to. when the assistant manager Mark, gave us a hard time, she smoothed things out. she also helped me find a replacement floor mate for the truck. mark gave a good first impression. he was not able to go too much lower on the price but was very nice about it. we returned to buy the truck and asked about financing. the statement that took me by surprize was "i gave you a good price. what more do you want?" we were asking about lower financing cost. jeff was concerned that we would walk away from the deal only because of the interest rate. he came to let us know that a lower rate would be very hard to find. he wanted to make sure we knew the truck may get sold and we should not come back steeming mad and complane that it was sold. because he came out, we reconsidered about the interest rate and took the truck. matthew was a very nice man. i was surprised that extended warrentees have gone up so much. mat helped to reduce the cost. i would like to work with cheryl again. the last time i got a car was about 9 years ago. our honda van is about 8 years old, we may need a replacement in the future. SHELDON CHEE More

I went in to look at a getting a bigger vehicle/suv and was very happy with the no-pressure, yet easily accessible and very knowladgeable sales employees. I am not ready to buy, but it was very nice to kn was very happy with the no-pressure, yet easily accessible and very knowladgeable sales employees. I am not ready to buy, but it was very nice to know what options I have avaliable to plan for. I will definetly be going back to King Windward to buy my new vehicle. More

Despite the economy, these guys know what's goin on! When my old beater car broke down I was nervous to buy a new car, but from the moment I walked into the dealership, I was greeted and welcomed and fe When my old beater car broke down I was nervous to buy a new car, but from the moment I walked into the dealership, I was greeted and welcomed and felt very at ease. I walked around for a little bit and finnaly decided on an Altima. I test drove it for a good 15 minutes and fell in love with it. I was scared that when we got back they would try to push another car that I couldnt afford or push something with more bells and whistles then what I asked for. But to my surprise, we went and sat down and talked about the price. I felt that they were very fair, honest, and upfront with me about all of the fee's associated with the purchase and then they helped me through the finance process relativly quickly. I was more then happy with my purchase and have had no trouble since. I recommend King Windward to anyone looking for a new car! More

I was pleasantly surpised at how easy King Windward Nissan made me feel and hope simple the process was. Buying a car was never this easy for me. Also, King Windward Nissan's service department is gr Nissan made me feel and hope simple the process was. Buying a car was never this easy for me. Also, King Windward Nissan's service department is great. They work quickly and have service loaners and a shuttle available. I'll be sure to come back for my next vehicle and I highly recommend their internet department for quick and easy sales. More

A) I don't like buying cars from dealers. B) King Windward firmly implanted that opinion again for me. C) The only pleasant aspect of buying the vehicle was the salesperson, Ipo Waiwaiole. We were Windward firmly implanted that opinion again for me. C) The only pleasant aspect of buying the vehicle was the salesperson, Ipo Waiwaiole. We were greeted with a firm handshake and a friendly smile. Ipo was friendly, but we had to do the usual price dance back and forth with Ip running back and forth to "THE MANAGER". The price was right, giving me a little less than what I wanted for my trade-in, but not so little that I didn't take it. Then, the waiting began. They have ONE (1) finance officer, so we were behind 5 other people to sign paperwork. I had a pre-approved loan, so there was no loan paperwork to wade through. We still waited for FIVE AND A HALF (5.5) hours. I continually told them that my wife had to work at 5.30 a.m. the next morning, so their response was "it'll just be 30 more minutes". After waiting patiently for another hour, I was fed up, so I was about to leave. They cajoled and hemmed and hawed enough to get me to stay. We finally left, exhausted after waiting for 5 1/2 hours. The service department is no better. Part of the deal was installing running boards, which took a single day, but the paint to repair a scratch was a three-day ordeal, with no offer of a loaner car, until I asked again and again. Painful. The only reason I would recommend this dealer is because of the simple fact that it was better than Tony Nissan and New City Nissan by far. Ipo Waiwaiole is the man to look for, but make sure you go early in the morning during the week, or you'll be waiting forever for the finance department. More