King Windward Nissan
Kaneohe, HI
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1,521 Reviews of King Windward Nissan
Lahela made our overall experience outstanding. This was the fastest we have ever bought a vehicle (this is our 7th car)and by far the most satisfying experience. NO HASSLES!!! That is very important. The the fastest we have ever bought a vehicle (this is our 7th car)and by far the most satisfying experience. NO HASSLES!!! That is very important. The price was what we expected. The website is very user friendly! And meeting Lahela and taking us through their process was the icing on the cake! We are recommending King Windward Nissan to all of our friends and family!!! More
Talk about being worth getting lost. We went out looking for a new truck, and stopped at Tony group and all the others and were unimpressed with their pricing and service. So we knew there were dealers in K for a new truck, and stopped at Tony group and all the others and were unimpressed with their pricing and service. So we knew there were dealers in Kaneohe, and decided to drive over and see for ourselves. Not knowing the area, we nearly got lost, but found our way there, and started out thinking it wasn't worth the drive. Lahela was awesome. She got us a great truck at an awesome price. Of course it took some time to do all the paperwork, but the whole staff was great. The finance officer who worked with us was able to get us a better interest rate than even our own bank who we've had two loans through before. Overall, if we were staying on the island for the rest of our lives, we'd always go back and see Lahela at King Windward Nissan. More
chyrel was our sales person. my wife wanted to deal with her. we visited about 5 dealers. i called about 15 dealers looking for my truck. cheryl was very nice to talk to. when the assistant manager Mark, ga her. we visited about 5 dealers. i called about 15 dealers looking for my truck. cheryl was very nice to talk to. when the assistant manager Mark, gave us a hard time, she smoothed things out. she also helped me find a replacement floor mate for the truck. mark gave a good first impression. he was not able to go too much lower on the price but was very nice about it. we returned to buy the truck and asked about financing. the statement that took me by surprize was "i gave you a good price. what more do you want?" we were asking about lower financing cost. jeff was concerned that we would walk away from the deal only because of the interest rate. he came to let us know that a lower rate would be very hard to find. he wanted to make sure we knew the truck may get sold and we should not come back steeming mad and complane that it was sold. because he came out, we reconsidered about the interest rate and took the truck. matthew was a very nice man. i was surprised that extended warrentees have gone up so much. mat helped to reduce the cost. i would like to work with cheryl again. the last time i got a car was about 9 years ago. our honda van is about 8 years old, we may need a replacement in the future. SHELDON CHEE More
I went in to look at a getting a bigger vehicle/suv and was very happy with the no-pressure, yet easily accessible and very knowladgeable sales employees. I am not ready to buy, but it was very nice to kn was very happy with the no-pressure, yet easily accessible and very knowladgeable sales employees. I am not ready to buy, but it was very nice to know what options I have avaliable to plan for. I will definetly be going back to King Windward to buy my new vehicle. More
Despite the economy, these guys know what's goin on! When my old beater car broke down I was nervous to buy a new car, but from the moment I walked into the dealership, I was greeted and welcomed and fe When my old beater car broke down I was nervous to buy a new car, but from the moment I walked into the dealership, I was greeted and welcomed and felt very at ease. I walked around for a little bit and finnaly decided on an Altima. I test drove it for a good 15 minutes and fell in love with it. I was scared that when we got back they would try to push another car that I couldnt afford or push something with more bells and whistles then what I asked for. But to my surprise, we went and sat down and talked about the price. I felt that they were very fair, honest, and upfront with me about all of the fee's associated with the purchase and then they helped me through the finance process relativly quickly. I was more then happy with my purchase and have had no trouble since. I recommend King Windward to anyone looking for a new car! More
I was pleasantly surpised at how easy King Windward Nissan made me feel and hope simple the process was. Buying a car was never this easy for me. Also, King Windward Nissan's service department is gr Nissan made me feel and hope simple the process was. Buying a car was never this easy for me. Also, King Windward Nissan's service department is great. They work quickly and have service loaners and a shuttle available. I'll be sure to come back for my next vehicle and I highly recommend their internet department for quick and easy sales. More
A) I don't like buying cars from dealers. B) King Windward firmly implanted that opinion again for me. C) The only pleasant aspect of buying the vehicle was the salesperson, Ipo Waiwaiole. We were Windward firmly implanted that opinion again for me. C) The only pleasant aspect of buying the vehicle was the salesperson, Ipo Waiwaiole. We were greeted with a firm handshake and a friendly smile. Ipo was friendly, but we had to do the usual price dance back and forth with Ip running back and forth to "THE MANAGER". The price was right, giving me a little less than what I wanted for my trade-in, but not so little that I didn't take it. Then, the waiting began. They have ONE (1) finance officer, so we were behind 5 other people to sign paperwork. I had a pre-approved loan, so there was no loan paperwork to wade through. We still waited for FIVE AND A HALF (5.5) hours. I continually told them that my wife had to work at 5.30 a.m. the next morning, so their response was "it'll just be 30 more minutes". After waiting patiently for another hour, I was fed up, so I was about to leave. They cajoled and hemmed and hawed enough to get me to stay. We finally left, exhausted after waiting for 5 1/2 hours. The service department is no better. Part of the deal was installing running boards, which took a single day, but the paint to repair a scratch was a three-day ordeal, with no offer of a loaner car, until I asked again and again. Painful. The only reason I would recommend this dealer is because of the simple fact that it was better than Tony Nissan and New City Nissan by far. Ipo Waiwaiole is the man to look for, but make sure you go early in the morning during the week, or you'll be waiting forever for the finance department. More
A) I don't like buying cars from dealers. B) King Windward firmly implanted that opinion again for me. C) The only pleasant aspect of buying the vehicle was the salesperson, Ipo Waiwaiole. We were Windward firmly implanted that opinion again for me. C) The only pleasant aspect of buying the vehicle was the salesperson, Ipo Waiwaiole. We were greeted with a firm handshake and a friendly smile. Ipo was friendly, but we had to do the usual price dance back and forth with Ip running back and forth to "THE MANAGER". The price was right, giving me a little less than what I wanted for my trade-in, but not so little that I didn't take it. Then, the waiting began. They have ONE (1) finance officer, so we were behind 5 other people to sign paperwork. I had a pre-approved loan, so there was no loan paperwork to wade through. We still waited for FIVE AND A HALF (5.5) hours. I continually told them that my wife had to work at 5.30 a.m. the next morning, so their response was "it'll just be 30 more minutes". After waiting patiently for another hour, I was fed up, so I was about to leave. They cajoled and hemmed and hawed enough to get me to stay. We finally left, exhausted after waiting for 5 1/2 hours. The service department is no better. Part of the deal was installing running boards, which took a single day, but the paint to repair a scratch was a three-day ordeal, with no offer of a loaner car, until I asked again and again. Painful. The only reason I would recommend this dealer is because of the simple fact that it was better than Tony Nissan and New City Nissan by far. Ipo Waiwaiole is the man to look for, but make sure you go early in the morning during the week, or you'll be waiting forever for the finance department. More
A) I don't like buying cars from dealers. B) King Windward firmly implanted that opinion again for me. C) The only pleasant aspect of buying the vehicle was the salesperson, Ipo Waiwaiole. We were Windward firmly implanted that opinion again for me. C) The only pleasant aspect of buying the vehicle was the salesperson, Ipo Waiwaiole. We were greeted with a firm handshake and a friendly smile. Ipo was friendly, but we had to do the usual price dance back and forth with Ip running back and forth to "THE MANAGER". The price was right, giving me a little less than what I wanted for my trade-in, but not so little that I didn't take it. Then, the waiting began. They have ONE (1) finance officer, so we were behind 5 other people to sign paperwork. I had a pre-approved loan, so there was no loan paperwork to wade through. We still waited for FIVE AND A HALF (5.5) hours. I continually told them that my wife had to work at 5.30 a.m. the next morning, so their response was "it'll just be 30 more minutes". After waiting patiently for another hour, I was fed up, so I was about to leave. They cajoled and hemmed and hawed enough to get me to stay. We finally left, exhausted after waiting for 5 1/2 hours. The service department is no better. Part of the deal was installing running boards, which took a single day, but the paint to repair a scratch was a three-day ordeal, with no offer of a loaner car, until I asked again and again. Painful. The only reason I would recommend this dealer is because of the simple fact that it was better than Tony Nissan and New City Nissan by far. Ipo Waiwaiole is the man to look for, but make sure you go early in the morning during the week, or you'll be waiting forever for the finance department. More
I went to this dealer ship mainly because I live in the area. As soon as I arrived at the dealership, I had to deal with a Mike Sinclaire. Talk about dishonest, he tried to tell me that his MSRP and INVO area. As soon as I arrived at the dealership, I had to deal with a Mike Sinclaire. Talk about dishonest, he tried to tell me that his MSRP and INVOICE prices on the Nissan Frontier were higher than it really was. When I pulled out my Consumer Reports - ratings and pricing guide with the actual prices which was much less than what he quoted, he changed the subject and tried to lie about something else. His demeanor just screamed out "SLIMY SNAKE" If I could give out a negative score I would. If King Windward Nissan hires this type of person to sell cars, then I would never go to King again. More