
King O'Rourke Buick GMC
Smithtown, NY
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362 Reviews of King O'Rourke Buick GMC
I made a big mistake buying from this dealership. I am a loyal GMC customer, but this was my first time buying from King O'Rourke. They had a bigger selection and desperately wanted to beat the price I am a loyal GMC customer, but this was my first time buying from King O'Rourke. They had a bigger selection and desperately wanted to beat the price of the other LI dealers. I stressed how important the safety features were. I was told I had the safety package with everything I needed. I called right after I leased the car because I wasn't getting the blind spot alert. Now no one wants to take my calls or be helpful. I was treated rudely on the phone now that they know I will never buy a car from them again. More
great dealer, service department best on Long Island. my family has been buying cars and trucks from this dealership for 30+ years. they treat people with a touch of class not found at other dealership my family has been buying cars and trucks from this dealership for 30+ years. they treat people with a touch of class not found at other dealerships. Greg Varady. More
This is the worst place I have ever dealt with. Ordered a vehicle and asked the salesman Tommy to just keep me informed on the progress . Not transparent, several phone calls and texts to dealershi Ordered a vehicle and asked the salesman Tommy to just keep me informed on the progress . Not transparent, several phone calls and texts to dealership to just get a update . No return call , still have not returned my deposit . Worst customer service I have every received. More

The experience with Jackie made me feel no pressure and took the time to help me get my dream truck. Everything from start to finish was smooth. Great communication and answered all my questions. I left wi took the time to help me get my dream truck. Everything from start to finish was smooth. Great communication and answered all my questions. I left with a truck that I have been dreaming to have my whole life. THANK YOU SO MUCH FOR MAKING MY DREAM FINALLY COME TRUE! I would recommend Jackie to anyone looking for their next dream vehicle!!!! More
At the time of sale very pleasant & professional salesman/finance. But when we brought our $80,000 truck to service there was an issue with the service contract they messed up on they scammed us int salesman/finance. But when we brought our $80,000 truck to service there was an issue with the service contract they messed up on they scammed us into $200 & lied to us about fixing the problems with the vehicle & said they ordered parts back in February of 2022,, it’s July! The parts are still not in???? They have not returned a single phone cal for months!!!! We will not be doing any business with them in the future! And I don’t recommend this place! More
Had to bring in my brand new car the day after I picked it up for service because they left it in demo mode. Had to get a rental because they had no loaners, and was told it would be completely reimbursed. it up for service because they left it in demo mode. Had to get a rental because they had no loaners, and was told it would be completely reimbursed. They had my car 3 days and here we are 4 months and many phone calls later and still no reimbursement. Nobody seems to wanna help. More

Nice ppl, precision work. Jackie is very helpful and professional. I recommend anyone looking to purchase new or used car to go there Jackie is very helpful and professional. I recommend anyone looking to purchase new or used car to go there More