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King O'Rourke Buick GMC
Smithtown, NY
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357 Reviews of King O'Rourke Buick GMC
A great place to buy Cadillac Buick GMC. The management team is very good and the sales people been there for a very long time. Thank you for my new Cadillac. Thank you, Jackie. The management team is very good and the sales people been there for a very long time. Thank you for my new Cadillac. Thank you, Jackie. More
Absolute worst service dept. Last time the car was in thry charged for service they never completed. This time I had an appointment for warranty service, 5 days later they stil Last time the car was in thry charged for service they never completed. This time I had an appointment for warranty service, 5 days later they still haven't even looked at it. Why make an appointment when they are that backed up just to leave me without a vehicle. More
once again king orourke has been my dealership since 1999. i just purchased another vehicle 2023 gmc acadia. thank you joe and tom in sales. 1999. i just purchased another vehicle 2023 gmc acadia. thank you joe and tom in sales. More
My wife took her car in for an oil change and Tohave a break inspected, and you see if it needed anything else. They ended up giving her a wheel alignment that she never asked for and never gave her a pri break inspected, and you see if it needed anything else. They ended up giving her a wheel alignment that she never asked for and never gave her a price before completing the work. Then she was told that her rotors needed to be resurfaced and it would cost her 939. That price is highway robbery, it would be a 1/4 of that cost to put brand new rotors on. Beware of this company they pray on women. More
I made a big mistake buying from this dealership. I am a loyal GMC customer, but this was my first time buying from King O'Rourke. They had a bigger selection and desperately wanted to beat the price I am a loyal GMC customer, but this was my first time buying from King O'Rourke. They had a bigger selection and desperately wanted to beat the price of the other LI dealers. I stressed how important the safety features were. I was told I had the safety package with everything I needed. I called right after I leased the car because I wasn't getting the blind spot alert. Now no one wants to take my calls or be helpful. I was treated rudely on the phone now that they know I will never buy a car from them again. More
great dealer, service department best on Long Island. my family has been buying cars and trucks from this dealership for 30+ years. they treat people with a touch of class not found at other dealership my family has been buying cars and trucks from this dealership for 30+ years. they treat people with a touch of class not found at other dealerships. Greg Varady. More
This is the worst place I have ever dealt with. Ordered a vehicle and asked the salesman Tommy to just keep me informed on the progress . Not transparent, several phone calls and texts to dealershi Ordered a vehicle and asked the salesman Tommy to just keep me informed on the progress . Not transparent, several phone calls and texts to dealership to just get a update . No return call , still have not returned my deposit . Worst customer service I have every received. More