Kia of Stockton
Stockton, CA
Filter Reviews by Keyword
By Type
248 Reviews of Kia of Stockton
I bought my car from the salesman Jim Munson. He was great. No pressure to buy , a fair deal, and the salesman waited for me to ask about a car instead of attaching like a vulture. When I was ready to ask quest No pressure to buy , a fair deal, and the salesman waited for me to ask about a car instead of attaching like a vulture. When I was ready to ask questions and test drive the vehicle that I purchased he was very nice and knowledgeable about the vehicle. I also want to give Ken the sales manager a good review also. It is to early for me to comment on the service department but I hope they match the sales staff. More
Good Sales experience Jim, the salesman, was better than excellent. Stacy in Finance was not good with communication. She didn't explain the warranty and didn't give us a Jim, the salesman, was better than excellent. Stacy in Finance was not good with communication. She didn't explain the warranty and didn't give us an opportunity to choose it, she just added it to the contract with no discussion. It was my responsibility to catch it before signing, but it felt a little shady adding onto the price without explanation. More
Best car buying experience - EVER Our decision to buy a Kia started with discussing our options with Laurie. She introduced us to Jim and Michaela who handled it from that point on. Our decision to buy a Kia started with discussing our options with Laurie. She introduced us to Jim and Michaela who handled it from that point on. We had found a model we were interested in via the website and they had it ready for us upon our arrival. The car specifics/features were explained before we took the test drive. Beautiful car - luxury ride! Financing was quick and painless. Kia even detailed the car for us before we took it home. They followed up with a few phone calls to make sure we were happy! I would not hesitate to shop here again! GREAT experience! (The available sales ladies even helped watch our five year old, so he didn't get bored or interrupt the process). GREAT TEAM!!!! More
good sales experience at Stockton Kia New facility, clean cars, good sales experience. I dread the car buying ordeal, but Jim Munson and his assistant Michaela made the experience almost p New facility, clean cars, good sales experience. I dread the car buying ordeal, but Jim Munson and his assistant Michaela made the experience almost painless. I appreciated their candor. Jim was willing to express opinions when asked; otherwise just let the cars sell themselves. I appreciated the courtesy and respect shown me. Can’t say we became besties during our several hours together, but I think of them as new friends; will seek out their advice in the future. And will certainly consider them first for new purchases. More
Lithia Kia of Stockton is great place to go! My son was in the market for a new Kia Optima and he wanted my wife and I to go with him so he wouldn't get ripped off. We drove to Stockton Kia an My son was in the market for a new Kia Optima and he wanted my wife and I to go with him so he wouldn't get ripped off. We drove to Stockton Kia and after finding that they had moved off Hammer Ln. we found their new location when we got out of the car and salesman immediately greeted us and I informed him that we knew what we wanted and we would come get him if we needed him.But he still insisted staying with us finally I told him unless we could Shop in peace we would be leaving here left. But also lost a sale because of his persistent and annoying rant. Our Son found the car he wanted and we found Jim Munson what a great guy very friendly not pushy,very customer oriented we went into his office and filled out the paperwork for purchase. While waiting for financing we took my Wife's Kia Sorrento into the service department and had the oil changed another great department to deal with!😊. We finally got into finance and met Stacy what a wonderful Lady she completely put this dealership as our new dealership of choice for all our future Kia buys. We now have 5 Kia's in our family and will use Stockton Kia as our dealership of choice. Not that they are close to us because we come out of the Manteca area but because of employees like Jim and Stacy. More
Kia is a very good company.#1 I have a 2005 Sedona and it still runs very good.I have had it for 11 years.If you keep it maintained it lasts forever.Nothing happens to these cars.T I have a 2005 Sedona and it still runs very good.I have had it for 11 years.If you keep it maintained it lasts forever.Nothing happens to these cars.This company is number 1 and I would recommend it to everyone. More
Have never had such a bad experience trying to buy a car. Internet sales is handled by someone who apparently doesn't use email or internet. Refused to discuss anything unless I came in or called, but didn't Internet sales is handled by someone who apparently doesn't use email or internet. Refused to discuss anything unless I came in or called, but didn't answer his phone and he has no voice mail. I knew exactly what I wanted and was ready to buy, but I couldn't even get a price out of Mack after 3 days of trying. Don't shop here unless you're looking for a "system house" operated on an outdated business model. More
I was misled about certain things that come standard with the Kia Soul. Don't get me wrong the car itself is a great car but I wish I would have shopped around at other dealers before making the mistake of the Kia Soul. Don't get me wrong the car itself is a great car but I wish I would have shopped around at other dealers before making the mistake of going to Stockton Kia. The finance manager was dishonest with me and very unfriendly. DO NOT trust or believe what this dealer tells you. I have never been misled by a car dealership as bad as I have by this dealer. Shop elsewhere. More