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Kia of Stockton

Stockton, CA

4.7
248 Reviews

6215 Holman Road

Stockton, CA

95212

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248 Reviews of Kia of Stockton

November 19, 2024

Very helpful and easy to talk to. Highly recommend and would go yo them again More

by g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie, Richard Eck, Ron Leonardini
Nov 19, 2024 -

Kia of Stockton responded

Thank you for the five-star rating! The team looks forward to working with you again! - Kia of Stockton

November 12, 2024

I arrived early & was checked in. Courteous, explained all information, attention to detail. Excellent Customer Service. More

by beaglebe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey
Nov 12, 2024 -

Kia of Stockton responded

Beaglebe, we're delighted to hear about your positive experience with our team at Kia of Stockton! Thank you for highlighting the excellent customer service and attention to detail.

November 11, 2024

Service was good. Finished on time. Aubrey let me know what needed to be done More

by Twopanelos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrey in Service
Nov 12, 2024 -

Kia of Stockton responded

We're glad to hear the service was completed on time, and that Aubrey kept you informed throughout the process at Kia of Stockton. We look forward to serving you again! Safe travels!

November 11, 2024

Jacklyn was helpful in the Servicing Dept. However, getting approval from the manufacturer to get work done took a long time. More

by soulev
Recommend Dealer
Yes
Employees Worked With
Jacklyn
Nov 12, 2024 -

Kia of Stockton responded

Soulev, thank you for your feedback. We're glad to hear Jacklyn was helpful at Kia of Stockton and apologize for any delays with the manufacturer approval process. We appreciate your patience and hope to serve you more efficiently in the future!

November 09, 2024

Every time I come here I always get charged for something. I got the prepaid service agreement, but it doesn’t cover all required services, just the oil change. I also purchased the extended warran More

by kalognet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Eck, Ron Leonardini
Nov 13, 2024 -

Kia of Stockton responded

Thank you for sharing your experience. It's concerning to hear about the financial strain you're feeling with our service department, and we apologize if this has been frustrating. We strive to be transparent with all costs involved, so please feel free to reach out if you'd like further clarification or assistance regarding your prepaid agreements and warranties. Thank you, Ramon Torres - Service Manager - 209-307-9290

November 06, 2024

They always have the best service deals and are quick and efficient. Their lobby has coffee and water with a TV to keep you company More

by Ange13aby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KARINA
Nov 06, 2024 -

Kia of Stockton responded

We're delighted to hear you enjoyed the service deals and amenities at Kia of Stockton! Our team strives for efficiency and comfort, so it's great to know we hit the mark. Thanks for sharing your experience with us!

November 05, 2024

Very helpful and friendly took care of the recalls and finding out why my check airbag was coming on More

by Mopar gary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Eck, Ron Leonardini
Nov 05, 2024 -

Kia of Stockton responded

Hi Mopar! Thank you for leaving us this five-star review and the kind words about our service team at Kia of Stockton! We'll see you next time!

October 31, 2024

Efficient and professional. One, two, three, four, five, six, 7, 8, nine, 10. 11, 12. More

by rhgriek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie
Oct 31, 2024 -

Kia of Stockton responded

Thank you for rating us five stars! The team looks forward to working with you again! - Kia of Stockton

October 27, 2024

Audrey is awesome and that is why I continue to get my car serviced. Work is always done in a timely manner, and Audrey always keeps me in the loop. More

by Craig M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Fu, Maqsood Ahmadi, Richard Eck, Stacy Foreman
Oct 28, 2024 -

Kia of Stockton responded

Craig, we're delighted to hear that Audrey's exceptional service keeps you coming back to Kia of Stockton! Thanks for sharing your experience with us.

October 26, 2024

The staff were very polite. Oil change and tire rotation was done in timely manner. More

by Tj16280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaclyn very nice. Great pumpkin carving skills
Oct 28, 2024 -

Kia of Stockton responded

Thank you for sharing your experience! We appreciate you visiting us here at Kia of Stockton and hope to see you again in the future!

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