Kia of Port Charlotte - Service Center

Vy Nguyen pleasant to work with and applies very good customer service skills and is also very knowledgeable when it comes to vehicles. customer service skills and is also very knowledgeable when it comes to vehicles. More

Rachel is amazing to work with, great service. Not to thrilled about service increase costs Not to thrilled about service increase costs More

Damion made a difficult situation into a pleasant experience through his exceptional customer service. The entire staff went over and above. I was made to feel important and appreciated as a person a experience through his exceptional customer service. The entire staff went over and above. I was made to feel important and appreciated as a person and customer. More

The work performed on my vehicle was thoroughly done and in a timely manner. When my vehicle work was completed, the car was brought to the front door and was the exterior was completely washed. in a timely manner. When my vehicle work was completed, the car was brought to the front door and was the exterior was completely washed. More

The service was performed in a profession and timely manner but the estimate for repairs was extremely high. Parts were marked up 400% or more. manner but the estimate for repairs was extremely high. Parts were marked up 400% or more. More

The service department is a great group of people and I believe they have their customers needs at heart believe they have their customers needs at heart More

My wife and I moved to Port Charlotte 7 years ago and at the time we had a 2017 Kia Soul. It was our second Kia Soul, the first being a 2012 model. We soon traded the 2017 for a 2020 model when it was sti the time we had a 2017 Kia Soul. It was our second Kia Soul, the first being a 2012 model. We soon traded the 2017 for a 2020 model when it was still Fuccillo Kia, then traded for a 2023 model. Our service has always been great with both dealerships. I do not take our car anywhere for service but here, and we always will. No body knows this car better than the service men here and all representatives are very friendly. More

Professional and friendly,helpful,knowledgeable, very open minded, patience, curtesy very concerned with us as customers open minded, patience, curtesy very concerned with us as customers More

Absolutely terrible. Every time I come they take 2+ hours for a simple oil change. They do an inspection naming hundreds of dollars of work needed. Took it to another mec Every time I come they take 2+ hours for a simple oil change. They do an inspection naming hundreds of dollars of work needed. Took it to another mechanic and told nothing is wrong with the vehicle. Had recalls on vehicle. Attempted to make appointment told me multiple times my car was not one with a recall until I gave case number on mail. Tried to send myself and toddler in Uber to wrong address. Called for hours attempting to get Uber back just to get the run around. Charges 5% for any card used even debit. Never would I bring my car here again More

Kia is great at selling cars yet needs to be improved on service. My car was in the shop for 3 days just for parts. I didn't know when I would get the car back. Poor communication and lack of responsibility service. My car was in the shop for 3 days just for parts. I didn't know when I would get the car back. Poor communication and lack of responsibility. Next time, I'll get it serviced somewhere else. More