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Rachel Goal
Rachel Goal at Kia of Port Charlotte

Rachel Goal

Service Advisor

Kia of Port Charlotte

202 Tamiami Trail
Port Charlotte, FL 33953

4.8
846 Reviews
4.8

846 Reviews

Write a Review

Dealership Experience

10 yrs, 2 mos

Industry Experience

10 yrs, 2 mos

846 Reviews of Rachel Goal

August 17, 2026

Dealership Rating
Employee Rating

It’s always an easy friendly transaction from the service advisors and staff at the dealership More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 17, 2026

Kia of Port Charlotte responded

Friendly, straightforward service is how our advisors and staff aim to assist you with your Kia Sorento every time. Knowing that each visit feels easy and welcoming means a great deal to our service department.

August 06, 2026

Dealership Rating
Employee Rating

Warm reception, and excellent communication on progress of service. I also appreciate no "up-selling. Very professional, and I definitely don't recommend. More

by Dave2451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Reinhardt, Leslie Adams, Ron Munday

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Aug 08, 2026

Kia of Port Charlotte responded

Thank you for sharing your experience with us, Dave! We're happy to hear it went well and truly appreciate your feedback.

August 03, 2026

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Employee Rating

I always have a fantastic experience at Kia of Port Charlotte. The team is professional, friendly, and they consistently do a great job with my vehicle. Highly recommend them! More

by martinez.mitchel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 03, 2026

Kia of Port Charlotte responded

Delighted to hear our team’s professionalism and friendly approach make every service visit enjoyable for your Kia Rio. We appreciate your recommendation and look forward to caring for your Rio again soon.

August 01, 2026

Dealership Rating
Employee Rating

They did a great job as usual. Very professional and everyone was very nice. They took videos of everything the did and offered suggestions to keep your car running good. Thank Yo More

by DENNIS847824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Reinhardt, Leslie Adams, Maria Trillas, Ron Munday , Sherry

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Aug 01, 2026

Kia of Port Charlotte responded

Thanks for sharing how our team captured detailed videos of your Kia Soul and provided helpful maintenance tips. We’re glad you found the service professional and felt well cared for. We look forward to keeping your Kia running smoothly.

July 26, 2026

Dealership Rating
Employee Rating

Top-notch dealership. Sales and service are the best I’ve ever had. This is the second Kia I bought from the dealership and both have been superb!! More

by glennmahon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Reinhardt, Leslie Adams, Maria Trillas, Ron Munday

Print
Jul 26, 2026

Kia of Port Charlotte responded

It’s fantastic to hear our sales team and service department exceeded expectations on your second Kia. We appreciate your continued trust and look forward to assisting you again.

July 26, 2026

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Employee Rating

These 2 service writers are the best at this Kia dealership..they take the time to listen to you and not assume what your problem is with your vehicle. Very polite and very courtesy. If you stop in More

by johnfriel526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Adams

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Jul 26, 2026

Kia of Port Charlotte responded

It’s wonderful to hear Rachel and Leslie provided attentive and polite care while addressing your Kia Soul concerns. We appreciate your recommendation and hope to assist you again soon.

July 21, 2026

Dealership Rating
Employee Rating

Fantastic service and customer attention. I really enjoyed watching the video that the technician sends you, updating you on the status of your vehicle. Wonderful work. More

by S.Vasquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Reinhardt

Print
Jul 21, 2026

Kia of Port Charlotte responded

It’s wonderful to hear that the video updates from our technician and the attentive care made your service visit so smooth and transparent. Seeing your Kia Sportage in top shape matters to us. Thank you for sharing your positive experience!

July 16, 2026

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Employee Rating

I'm very happy with the repairs on my 2026 KiaCarnival! !!!! Thank You, Peter Blackford pblackford.1017@gmail.com More

by pblackford.1017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Adams, Ron Munday

Print
Jul 16, 2026

Kia of Port Charlotte responded

It’s great to hear your 2026 Kia Carnival Hybrid is running smoothly after its repair. If you need anything else, Rachel or Leslie would be happy to help. Thank you for sharing your thoughts.

July 16, 2026

Dealership Rating
Employee Rating

Wonderful service center with first class customer service. Highly recommend Leslie Adams!! They are very flexible and offer great deals More

by Christopher Humphrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teddy Castelo, Leslie Adams, Jerry Morgan

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Jul 16, 2026

Kia of Port Charlotte responded

It’s wonderful to hear our service center met your expectations. Leslie will be thrilled to know you found her flexible and attentive. Thank you for recommending our Kia team.

July 05, 2026

Dealership Rating
Employee Rating

Kia in pc has some of the greatest employees ever. Simply the best there is More

by zpap92rhino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Reinhardt, Leslie Adams, Aja Gordon, Donte Anderson, James Fragoso, Mike Ferguson, Anthony Garcia, Caroline Greiger, Anthony Estevez

Print
Jul 05, 2026

Kia of Port Charlotte responded

It means a lot to hear our service team made such a positive impression. Thank you for trusting us with your Jeep Wrangler.

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