Kia of Port Charlotte - Service Center
Port Charlotte, FL
2,238 Reviews of Kia of Port Charlotte - Service Center
Perfect help with the recalls thank you for keeping my car in good order. Thank you car in good order. Thank you More
Excellent service, will be going again for any service on my vehicle. And will recommend. my vehicle. And will recommend. More
No stars is more appropriate. ....but.... I scheduled an appointment to fix two re-call repairs. The repair notice said the repair would take 1-2 hours. The earliest time ava ....but.... I scheduled an appointment to fix two re-call repairs. The repair notice said the repair would take 1-2 hours. The earliest time available was 3pm so I booked it. I had an another appointment at 6 pm so I would be able to make that with time to spare. .I checked the box letting them know that I would wait for the car to be fixed. The Kia of Port Charlotte website had the re-calls registered for my vehicle so the time needed was there also. When I got to the service desk ( at 2:45pm ) I was told that the wait would be 4 to 5 hours. WHAT???? The service rep said my car wouldn't be getting into the shop for a couple of hours. WHAT??? Why give me an appointment time that includes a 2hour wait before work on my car even begins? The dealership is a 35 minute drive from my home. They offered to drive me home but then I would have no way to get to my other appointment. (I only have one car.) Needless to say, I left without getting my car fixed. Thanks for nothing Kia of Port Charlotte. More
Step by step explained by staff. Video an excellent touch. Free coffee was my favorite in the morning. Video an excellent touch. Free coffee was my favorite in the morning. More
I have had the best experience with this company from the purchase of my car to the service of the car. I will be a customer of this company and recommend this company to family and friends or anyone that is purchase of my car to the service of the car. I will be a customer of this company and recommend this company to family and friends or anyone that is looking for a vehicle. Please keep doing what you do best. More
The service staff and mechanics always keep us up to speed on the what is going on with our Telluride. In fact, they have serviced all 3 of our Kias and never an issue. speed on the what is going on with our Telluride. In fact, they have serviced all 3 of our Kias and never an issue. More
The service performed on my car whenever i bring it in is very reliable and fast thank you very reliable and fast thank you More
Very efficient Very efficient Very efficient Very efficient Very efficient Very efficientnt Very efficient Very efficient Very efficient efficient Very efficient Very efficientnt Very efficient Very efficient Very efficient More
My advisor, Anthony Estevez, was very helpful in explaining what services my car needed. The diagnostics were going to take long so I was offered a free Uber ride home. Anthony kept me informed thro explaining what services my car needed. The diagnostics were going to take long so I was offered a free Uber ride home. Anthony kept me informed throughout every step by text, and my car was ready that afternoon. Overall, an excellent experience! More
Very quick welcoming and acknowledgment. Client advocate kept me fully informed throughout appointment. I was especially impressed when she came to find me and discuss some recommended servi Client advocate kept me fully informed throughout appointment. I was especially impressed when she came to find me and discuss some recommended services. More