Kia of Port Charlotte - Service Center

Maria was more than attentive and helpful. She went over every detail of the services that I received and the ones that I needed. I will definitely being going back to Maria for any future ser She went over every detail of the services that I received and the ones that I needed. I will definitely being going back to Maria for any future services. More

Maria and Trent went above and beyond in explaining what was wrong and the solution. was wrong and the solution. More

I’ve had my car for over 10 years & have been dealing with the customer service within those ten years & I can definitely say it has went from great to TERRIBLE. When I get my new car this year or next y with the customer service within those ten years & I can definitely say it has went from great to TERRIBLE. When I get my new car this year or next year it won’t be through Kia. More

Maria was great; she was very attentive. The facility was nice. Work was completed on time. The facility was nice. Work was completed on time. More

It would have been nice to know you'd provide a ride back and forth when I had to leave my car instead of me having to pay Uber. and forth when I had to leave my car instead of me having to pay Uber. More

I just love this Kia dealership. The staff is always so prompt in service and so nice! The staff is always so prompt in service and so nice! More

Very professional and great service. Got in and out in quickly and very comfortable lounge area. Got in and out in quickly and very comfortable lounge area. More

I was notified several months ago of a safety recall with a fix pending, and notified several weeks ago that the fix was now available. I made an appointment for the repair and on arrival was told they didn' a fix pending, and notified several weeks ago that the fix was now available. I made an appointment for the repair and on arrival was told they didn't have the part and would need to order it. The next day I got an email telling me Id missed my service appointment. About a week later the part came in and I made an another appointment for the repair,and on arrival was told they had the part but Kia had a still newer remedy and they'd have to order it. I'd now made 2 30 mile round trips that could have been avoided if anyone had checked a day before the service appointment to see if they were prepared to do the scheduled work. Kia did arrange to pick up and return my car so only my car, but not me had to make a 3rd round trip. I never did meet Maria. This is unbelievably poor service not deserving a star. More

Service was timely and efficient. Received detailed invoice and suggested service. Staff was courteous as always. Received detailed invoice and suggested service. Staff was courteous as always. More

My first experience leaving my Telluride for an oil change was not a good experience. I had a 9 am appointment, came back at 11:30 am and they had not even taken the car in. I did not leave there until change was not a good experience. I had a 9 am appointment, came back at 11:30 am and they had not even taken the car in. I did not leave there until 12:45pm. It should not take that long for an oil change. Then a few days later I got an email saying I missed an appointment and should re-schedule? Yvette Chartier More