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Kia of Port Charlotte

Port Charlotte, FL

4.6
4,210 Reviews
Kia of Port Charlotte prides itself on developing a company culture of creative thinkers, dedicated to re-imagining the auto shopping and service experience and providing staff and customers an environment supporting not only our successes but also that of our community. We strive for excellence with every customer interaction, revel in our successes and learn from our failures. Every employee at Kia of Port Charlotte is highly committed to our Mission and takes pride in facilitating a consistent positive experience.
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202 Tamiami Trail

Port Charlotte, FL

33953

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Showing 4,210 reviews

April 17, 2022

Friendly, courteous, professional service. Service app to check on status of service. Nice waiting area with vending and free coffee. Repairs completed in time estimated. More

by KEITHN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Bonilla
Apr 18, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our Service Department

April 17, 2022

Service is usually great. Yesterday when my husband took my car in for routine oil change they discovered a nail in my tire. Tried charging him $350 even though i had a warran More

by Jessica.pope09
Recommend Dealer
No
Employees Worked With
Vivian Molinero
Apr 18, 2022 -

Kia of Port Charlotte responded

Apologies for any miscommunication. We assure you we would not intentionally try to overcharge you for a service and we are glad to hear everything was resolved once the situation was clear.

April 17, 2022

Steve Bruer was amazing very professional and very informative on the different models of the kia brand expeseley on the 2023 Sportage I bought I would 100% recommend KIA of Port Charlotte everyone w More

by Sannanc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Bruer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with Steve in sales.

April 17, 2022

Initial service rep was not helpful with any questions I had. He was impatient and didn’t seem to know anything. Tiny Service took longer then anticipated. More

by VANESSABUETTNERLMT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Henry Bonilla
Apr 18, 2022 -

Kia of Port Charlotte responded

Thank you for your feedback, it is important to us to make improvements where we can and your review helps us do just that. We hope you will give us another chance to make your next experience with us exceptional!

April 17, 2022

Stephen is the best! I know you guys are busy, but he makes me feel like my car and needs are the most important. Always so nice.. More

by pamelacivitillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Kia of Port Charlotte responded

We are glad to hear you have had positive experiences with our Service Department!

Apr 18, 2022 -

pamelacivitillo responded

Steven, sorry I spelled his name wrong

April 16, 2022

Jay was great! She was kind and helpful as she walked me through the process of getting my vehicle running again. It made my experience much less stressful! More

by CHRISTINER88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Calderon
Apr 18, 2022 -

Kia of Port Charlotte responded

We appreciate you sharing your positive experience with Jay in Service!

April 16, 2022

Even though they are always busy The staff seems to always find the time to communicate and take care of our needs More

by GEOJEN1837
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Scanlon
Apr 18, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our Service Department!

April 16, 2022

They were super helpful and discussed throughly what I needed to get done. They also told me how long it would take and finished earlier then expected. More

by WMBREUER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Bonilla
Apr 18, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with us!

April 16, 2022

My impression is a very low pressure environment with my particular salesperson being very knowledgeable and personable. The finance department made a near impossible deal work. More

by tomatherton598
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Narana Johnson
Apr 18, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with Narana in sales.

April 16, 2022

This was the biggest and nicest dealership I’ve ever been in, and the staff were great More

by NANAVACCARO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Narana Johnson
Apr 18, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience!

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