Kia of Lynchburg

Purchased my Genesis from them at the right price I was very pleased..they searched and found the exact car i was looking for and brought it into the dealership for me to test drive...after the test d I was very pleased..they searched and found the exact car i was looking for and brought it into the dealership for me to test drive...after the test drive it was perfect. More

Exceptional They were awesome they got me the car I wanted and they were very determined to get me what I wanted I am very happy They were awesome they got me the car I wanted and they were very determined to get me what I wanted I am very happy More

service visit Was able to get date and time requested with no issue and was greeted as always with kindness. service check took a little longer than expected, but I Was able to get date and time requested with no issue and was greeted as always with kindness. service check took a little longer than expected, but I choose to wait, so no harm, no foul. My car has had no operational issues which means good service. More

Very Happy. Friendly staff Excellent service provided. Provides water and snacks during my wait time. I have never been turned down when I need to make an appo Friendly staff Excellent service provided. Provides water and snacks during my wait time. I have never been turned down when I need to make an appointment at my convenience. More

Car Maintenance & State Inspection Appointment was at 8:30! Christy called me by name when I came in! Told her I had to be out of there by 9:45 to get to work!! Left the dealership at 9 Appointment was at 8:30! Christy called me by name when I came in! Told her I had to be out of there by 9:45 to get to work!! Left the dealership at 9:51!! Didn't get free car wash because it was raining!! Everyone is so friendly whenever I come in!! More

Perfect My car was finished in a timely manner. The lounge is very comfortable. All of the staff is friendly and always kind the service department staff is My car was finished in a timely manner. The lounge is very comfortable. All of the staff is friendly and always kind the service department staff is always so helpful More

Great place, no frills, amazing service! This place is great! Coming from NoVa and having to deal with the Kia Dealership there, it's night and day. Staff is super friendly and very thoughtf This place is great! Coming from NoVa and having to deal with the Kia Dealership there, it's night and day. Staff is super friendly and very thoughtful. At no point do I ever feel like I get talked into something I do not want or need. The facilities are great, I get my own office to work while I'm waiting on the car. Good coffee and some nice snacks. The work that's done has always been good and affordable, again compared to living in NoVa it's night and day. I will definitely be going here for both my Kia's their maintenance. More

Top Notch Automotive Service Center I've been having my 2015 KIA Sportage serviced at KIA of Lynchburg since I purchased it 2 years ago. All I can say is these folks are fantastic. I p I've been having my 2015 KIA Sportage serviced at KIA of Lynchburg since I purchased it 2 years ago. All I can say is these folks are fantastic. I primarily deal with Christi Herald, who by far is the best service manager I've had the opportunity to deal with. She's very personable, knows her job, and goes the extra mile to ensure I'm happy with the service(s) performed. Although I've dealt with Joe Woods a bit less, whenever he goes through the waiting area he gives me an update on the work being performed and how close to finished the job is. He's friendly, great attitude, and right on top of what's going on in the service center. Although I don't know any of the mechanics at KIA of Lynchburg, it's quite evident they know what they're doing. I've never had an issue after maintenance was performed and feel I'm in good hands trusting them with my Sportage. Last but not least, I feel KIA of Lynchburg Service prices are very competitive, especially for a new car dealer. Based on the level of service received I'd say they provide a lot of bang for the buck! Highly recommend! More

Not first choice Service was just okay nothing special. Can receive the same service at local mechanics for much cheaper price. They are always looking for something Service was just okay nothing special. Can receive the same service at local mechanics for much cheaper price. They are always looking for something wrong with the car. Only good part was customer service by Joe, who does exceptional. More

Very good - they had to order part They are reliable, professional, know what they are doing, and very accommodating. One reason why I use them would recommend them to others. I have c They are reliable, professional, know what they are doing, and very accommodating. One reason why I use them would recommend them to others. I have concerns at all about their service department. About two to three years ago I had a very unpleasant time with some in the sales department. Now they have back a very competent manager or head of the store. They do not get any better than Mr. Tucker. He went from Kia, where I bought two Kias to Berg. Toyota but now he is back at kia. Mr. Tucker cares about his clients and is very knowledgable and wants to help. He is thoughtgul and understanding. More