Kia of Lynchburg

Oil Change Just got an oil change in my 2019 Kia Soul. It was completed at time given. Very friendly and helpful. Walked me to my car. Just got an oil change in my 2019 Kia Soul. It was completed at time given. Very friendly and helpful. Walked me to my car. More

Richetta was absolutely great!! The whole experience was wonderful. Highly recommended in all areas. Everyone has been kind and helpful! Service is top notch and efficient! was wonderful. Highly recommended in all areas. Everyone has been kind and helpful! Service is top notch and efficient! More

Diagnostic testing I spoke with Christy, she was very knowledgeable and informative on what was going on with my vehicle. She was able to answer all of our questions wit I spoke with Christy, she was very knowledgeable and informative on what was going on with my vehicle. She was able to answer all of our questions without hesitation. More

I was very pleased with the service I received. Everyone was polite and friendly. And the repair to my car was excellent. Thank you. Joyce was polite and friendly. And the repair to my car was excellent. Thank you. Joyce More

Routine Oil Change I was pleased with the service I received; everyone was courteous and polite. They completed the work in a timely manner. Thank you so much. I was pleased with the service I received; everyone was courteous and polite. They completed the work in a timely manner. Thank you so much. More

Great experience! Service is always pleasant and the people are very friendly. I like that I get reminders to bring my car in for Maintenance check ups. Service is always pleasant and the people are very friendly. I like that I get reminders to bring my car in for Maintenance check ups. More

I called friday morning to ask if they could look at Saturday when I came in for my oil change because it was sputtering and missing .Christy told me to bring it in that morning they would look at and d Saturday when I came in for my oil change because it was sputtering and missing .Christy told me to bring it in that morning they would look at and do the oil change as well so I would not have to come back on Saturday they fixed car and oil change and on my way . More

Great people who know what they’re doing. My car was in’s sad condition. Christ told me I was literally driving a fire hazard. I knew I was losing gas somewhere because I could smell it very My car was in’s sad condition. Christ told me I was literally driving a fire hazard. I knew I was losing gas somewhere because I could smell it very strongly. The guys there diagnosed the problem quickly and gave me an estimate right away. I was offered a ride home. The very next afternoon I was called and told it was ready. HONESTLY I was not expecting it back so soon but I was elated! I love my Kia and all the people I have ever dealt wit there. I would recommend them to any and everyone I know. They are good people with a heart and you well being ind mind. More

My appointment for an oil change and tire rotation was done to my satisfaction. The service tech were very professional and friendly. Explaining everything that was done and made sure that I understood ev done to my satisfaction. The service tech were very professional and friendly. Explaining everything that was done and made sure that I understood everything, if I had any questions for them. Great job everyone. More

Nice people but very poor customer service! The car dealership had the vehicle that we bought from them for 5 - 6 months. My wife and I were talked into paying $165 for a DMV fee that never exis The car dealership had the vehicle that we bought from them for 5 - 6 months. My wife and I were talked into paying $165 for a DMV fee that never existed. It has been 2 months since we bought the vehicle and our vehicle is still not registered. The dealership still has not submitted the sales information to the NC DMV for processing. The last thing I was told was that there was a hold up with the original title to the car. I was told that we would be refunded the $165 but it would have to be sent to the lien holder. I explained that they can send it to us since we put down $3000; it does not have to go to the lien holder. Still no refund and no registration! Also, when asking the finance manager about how a figure was calculated on the paperwork, he said that the computer just spits out the numbers and if it is wrong you will get a refund. We should have left the dealership at that point. Like I said, nice people but very poor customer service. We will not do business with this dealership in the future... More