Kia of Cleveland

Greatest Experience!!! My son recently purchased a vehicle from this dealership and it was a wonderful experience. His salesman was David Matt Childs and he was so pleasant My son recently purchased a vehicle from this dealership and it was a wonderful experience. His salesman was David Matt Childs and he was so pleasant to work with. He was very professional and took care of us right away. All our questions were answered and the most amazing deal was worked out. We would also like to recognize Mike Pomeroy who handled the paperwork for the purchase. He was also very pleasant to work with and went over the paperwork with us. I could tell he knew his job. I would definitely recommend them to my friends and family. More

This is the place for the best customer service! If you are looking for a dealership who will find you a vehicle w/the exact options you desire, then look no further than KIA of Cleveland! I met sa If you are looking for a dealership who will find you a vehicle w/the exact options you desire, then look no further than KIA of Cleveland! I met salesman John Woodall in November 2014 when I began shopping for a used car. After I had test driven a couple of cars I found out that I was extremely interested in the KIA Sportage but I refused to have one unless it had heated seats. That was my "deal breaker". John was very diligent & kept searching until a couple of months later a Sportage came around that had exactly what I had asked for & thanks to Charlie Durham a fair price to match. I would no doubt highly recommend KIA of Cleveland to anyone in the market for a vehicle, new or used, as I feel these nice people will do their very best to treat you right. More

Outstanding I had the most wonderful experience in purchasing my very first Kia. I walked in the dealership and a wonderful salesman named John Woodall asked if I had the most wonderful experience in purchasing my very first Kia. I walked in the dealership and a wonderful salesman named John Woodall asked if he could help me. He was great and honest and so personable. If you want to have a wonderful experience, ask for him. The General Manager was also wonderful. Looking forward to enjoying my new Kia Sorento, it is a beautiful car. Thank you soo much. More

Outstanding! The easiest car deal I have ever made. The staff were excellent and they worked out the most amazing deal! I would recommend Kia of Cleveland to anyon The easiest car deal I have ever made. The staff were excellent and they worked out the most amazing deal! I would recommend Kia of Cleveland to anyone looking for a car regardless of credit or trade-in. Absolutely fantastic! More

Easiest car purchase I have ever experienced A couple of years ago I bought a Kia Soul from Kia of Cleveland and I really loved the car and found both the purchasing process and the maintenance v A couple of years ago I bought a Kia Soul from Kia of Cleveland and I really loved the car and found both the purchasing process and the maintenance visit as enjoyable as that kind of experience can be. About a month ago a pick up ran a red light and hit me and totaled the car. The car flipped onto the drivers side but I was not hurt. Before it was known to be totaled it was taken to Abra for repairs. A gentleman named Charles Neff with Kia saw the car in the Abra lot, put two and two together and contacted me. I had purchased the original Soul in Cleveland so with no effort on my part other than a couple of calls and some texts Benny Hamby and Tony Walker worked everything out and I was able to pick up a new car a day later after work. They did an incredible job and made replacing the car so easy - which was so wonderful after having had to deal with all the aspects of the wreck -police reports, rental cars, insurance, etc.. Because the Soul had done such an excellent job in protecting me from harm I really wanted another Soul. And they made it happen. These three and all the others at the dealership not only did their job but went above and beyond. More

Made their deal & kept their word! After the Kia dealership in Chattanooga pulled the normal car sales shenanigans- including the bait and switch, Cleveland made our new car purchase a After the Kia dealership in Chattanooga pulled the normal car sales shenanigans- including the bait and switch, Cleveland made our new car purchase a breeze! Well worth driving a few more minutes!! More

Tony is amazing! I cannot express how grateful I am to have worked with Tony. He knew it was going to be hard to get me qualified to buy my car due to my credit. Not I cannot express how grateful I am to have worked with Tony. He knew it was going to be hard to get me qualified to buy my car due to my credit. Not once did Tony make me feel like he was wasting his time (unlike some dealerships) or like he would rather work with someone else. He never pushed me aside, and kept in contact with me to let me know progress. He pushed through and finally got me approved for the car I wanted. I am so happy to own my Forte Koup! I just love it! I felt like part of the family every time I walked in the door. The whole staff is so nice and considerate. I would recommend this dealership and Tony to anyone! Thanks guys! More

Tony, you are the man! I was very pleased with the amount of great customer service that I received yesterday. I walked in not knowing if I would be able to get approved fo I was very pleased with the amount of great customer service that I received yesterday. I walked in not knowing if I would be able to get approved for a new car and these guys worked hard and went above and beyond and I walked away with such a great car. More

We went looking for a Kia Soul to purchase. We were greeted by a new employee,I believe his name was Shane. Very nice guy. Brian was training him. Both of them were absolutely WONDERFUL! Very friendly greeted by a new employee,I believe his name was Shane. Very nice guy. Brian was training him. Both of them were absolutely WONDERFUL! Very friendly and worked with us for over an hour to get us an interest rate we were happy with. We have bought several new cars over the years and this, by far, was tne best experience we've ever had. We will definitely recommend this dealership to our family and friends! More

Excellent customer service! I walked in and, after looking around for a bit, decided which car I wanted. They didn't try to up-sell or manipulate me; they made me feel like just having my business rea looking around for a bit, decided which car I wanted. They didn't try to up-sell or manipulate me; they made me feel like just having my business really mattered to them. I got a great financing arrangement and an amazing warranty (for little additional $). I'm so glad I made the drive out to them! They even delivered my car to me (they gave me an incredible free rental right off their lot, btw) after they'd finished adding an option to my Kia... which took them NO time at all. These guys are seriously impressive. My boyfriend has already decided they're going to be the ones to sell him his new car! More