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Kia Country of Charleston
Charleston, SC
2,769 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,769 Reviews of Kia Country of Charleston
July 13, 2012
Due to circumstance beyond my control the previous car that I owned needed some extensive repairs that were too costly to pursue. Unfortunately, my credit was a little lower than the average so I knew tha that I owned needed some extensive repairs that were too costly to pursue. Unfortunately, my credit was a little lower than the average so I knew that it would be a challenging process to get approval for a loan for a car. I contacted Brian in finance in reference to this as to not waste my time or an associates' time. I was surprised that Brian was able to be so helpful and get me in a payment and a great used car. When I came to the lot for the test drive, Norm was wonderful and informative during the test drive of the 2007 Kia Sportage and the sales process. Kia Country of Charleston was a very professional and great car dealership, that was recommended to me and a place that I will recommend to others. Thanks for such a great car buying experience! :) More
by Mcleggmoore
Employees Worked With
Brian Smith, Norm L'Heureux
July 07, 2012
My husband and I went to Kia Country looking to trade in our vehicles. My husband found a used vehicle that he liked and we began the process. We were working with Sam Washington. I still wonder why we proc our vehicles. My husband found a used vehicle that he liked and we began the process. We were working with Sam Washington. I still wonder why we proceeded with him for the following reasons: He was a bit shady on the negotiation. While trying to come to a price we all agreed on he factored in the tax/tags/title. After coming back to us with a counter offer (from whomever he was consulting with) that I didn't like, he pointed out that at least we wouldn't need to pay the approximately $300 tax because we were trading in a more expensive vehicle. I asked why he had included it in the price that we previously discussed and he claimed that he had just learned of this detail. It's hard to believe that someone who has been in the business for years did not know this. I called the next day to give him another offer, telling him that if he agreed, we'd be in to buy the car that evening. He told me he'd call me back. He never did. I called and no one knew anything about it. For some reason, we went in the next day and did buy the car from him anyway. We drove the car home with an empty tank of gas. I have never before gotten a car from a dealership without a full tank. It would have been OK if the rest of the experience hadn't been so low grade. The company then took over a month to send the payoff for the car we traded in. My husband spent a lot of time calling his previous lender and calling Kia to get this done. Once they FINALLY sent the old car payment, they were $56 short because the loan had accrued interest and so the payoff quote they had gotten at the time of trade in was no longer sufficient. This resulted in more calling back and forth for my husband. He called someone at Kia to discuss the issue. She told him she'd call him right back. He called over an hour later and she had gone home! The issue is still not resolved. They kept pushing for us to write a review, which I wasn't going to do because I didn't want to say anything negative, but this was the final straw! I bought a car 2 weeks later, but needless to say, I DID NOT go to Kia Country! More
by coley916
July 03, 2012
Both Harry and Courtney were very professional and courteous. Their suggestions for the right vehicle for me were spot on. I would send anyone wanting a new vehicle to Kia Country of Charleston in a H courteous. Their suggestions for the right vehicle for me were spot on. I would send anyone wanting a new vehicle to Kia Country of Charleston in a HEARTBEAT. The best experience I have every had buying a car! More
by Jeffalbertson
Employees Worked With
Jeffery T Albertson
July 01, 2012
My experience with the salespeople overall was great and thanks to Courtney for all the help via email before I even arrived. She was very patient and very willing to find me exactly what I wanted at a ver thanks to Courtney for all the help via email before I even arrived. She was very patient and very willing to find me exactly what I wanted at a very competitive rate. Elijah was also a pleasure to work with and provided exceptional customer service. I also want to commend the service department for adding my tow hitch in such a quick fashion More
by Nmaiwald
Employees Worked With
Elijah Tucker
June 30, 2012
Sam is by far the best salesman in Charleston. We have had such great experiences with him that we have actually bought a total of three cars from him!! I love my car and will definitely be back to see hi had such great experiences with him that we have actually bought a total of three cars from him!! I love my car and will definitely be back to see him when I'm ready for another one! Thanks Sam!! More
by repeatcustomer3
June 30, 2012
Norm L'Heureux always kept me informed of dealer inventory in regards to the specific vehicle I was looking for with the trim and options desired without pressure. He was well informed about the pro inventory in regards to the specific vehicle I was looking for with the trim and options desired without pressure. He was well informed about the product line and all the various staff were friendly and polite. The deal was struck quickly and the finance officer was also great. I would recommend this dealership due to my wonderful experience with them. Norm rocks!!! More
by Kiagranny
Employees Worked With
Norm L'Heureux, Norm L'Heureux
June 22, 2012
Every person we met at Kia Country of Charleston was very friendly. We worked very closely with Brad Braun who stayed with us every step of the way and was very personable and helpful in our search for a new friendly. We worked very closely with Brad Braun who stayed with us every step of the way and was very personable and helpful in our search for a new car. He listened closely to what I was looking for and helped me find the perfect car that worked for our growing family. I would highly recommend both the employee we worked with as well as the dealership to anyone I know! More
by TWaring91
Employees Worked With
Taylor Waring
June 22, 2012
We just bought a Kia Sorento. Our overall experience was great. Jermaine was very professional, helpful, knowledgeable, and friendly! He made us feel like we were buying a car from a friend. Loving the new great. Jermaine was very professional, helpful, knowledgeable, and friendly! He made us feel like we were buying a car from a friend. Loving the new car! More
by meganfk
June 21, 2012
Jermaine was very professional and helpful. He was extremely knowledgable about the cars. He put me at ease during the buying process. I would recommend him to anyone looking for a Kia. extremely knowledgable about the cars. He put me at ease during the buying process. I would recommend him to anyone looking for a Kia. More
by vickyjane
