Kia Country of Charleston

I bought my new car strictly because Sam was so knowledgeable and nice. He made the sometimes difficult task of buying a new car easy. knowledgeable and nice. He made the sometimes difficult task of buying a new car easy. More

Bought my first new car here! A very good overall experience. Harry Bannister was knowledgeable, and would go into detail if requested. Easy to work with and guided me through the process. I can be experience. Harry Bannister was knowledgeable, and would go into detail if requested. Easy to work with and guided me through the process. I can be abrupt when I know what I do/do not want and he was good with that--he got my drift quickly and I didn't feel like I was being pushed into seeing cars or products I wasn't interested in. Great price and great service! More

Very friendly, understanding .he kept a smile the hold time. He didn't keep us at the dealer ship all day. Treated us like family. time. He didn't keep us at the dealer ship all day. Treated us like family. More

I purchased 2 new cars Kia Optima, 2013s, from dealership...Harry Bannister salesperson...within 4 months of each other. I thought the prices were competitive and fair and after purchasing the fir dealership...Harry Bannister salesperson...within 4 months of each other. I thought the prices were competitive and fair and after purchasing the first Optima I was pleased with the ride and the mpg and and comments I received from friends about the cars' body style. Harry was very easy to work with ... he is soft spoken but firm in his opinion. I had several questions for Harry, some by phone and some by email and he promptly responded. I have never liked going into a dealership to buy new or used vehicle because of the 'hassling' with prices and the pressure to buy but I did not feel pressure from Harry (don't know about other salespeople at the dealership). I am very pleased with service so far. I would only make one suggestion to KIA...the post-marketing follow up to track customers satisfaction seems a little excessive (too many phone calls at late hours or weekends, too many emails and too many surveys to complete). Of course the surveys are voluntary but if you don't complete then they keep being requested. I give Harry a Big 10 (more than a High 5) !!! More

I very much appreciated Norm's more laid back approach on my first visit to your dealership. I knew I wasn't going to buy a car from your dealership on my first visit because I wasn't financiall approach on my first visit to your dealership. I knew I wasn't going to buy a car from your dealership on my first visit because I wasn't financially positioned to where I needed to be on that date. I came back to Kia because of Norm's guidance, knowledge and sales approach. I thought I was going to end up in a used car with zero personality and ended up in a new Soul with adorable personality! More

Painless, courteous, prompt. Prescheduled appointment and was not kept waiting. Preliminary assessment of problem discussed with me. Later called back and explained need for further evaluation, while t and was not kept waiting. Preliminary assessment of problem discussed with me. Later called back and explained need for further evaluation, while telling me loaner car would be provided. More

He was easy to work with and seemed to listen to me. He also knew a lot about the car and was able to answer my questions. also knew a lot about the car and was able to answer my questions. More

My mother and I went to Kia Country on a Friday morning to test drive a new 2013 Soul. Our sales associate, Norm, was friendly, professional, knowledgeable and made the entire car buying experience very en to test drive a new 2013 Soul. Our sales associate, Norm, was friendly, professional, knowledgeable and made the entire car buying experience very enjoyable. I was not expecting to walk away from the dealership with a new car, but the staff at Kia Country made it happen for me. I am very satisfied with my new car and love driving it everyday. Thank you Norm and Kia Country! More

My husband and I wanted to buy a new car, but we didn't want to deal with high pressure salesmen. A friend told us to go to Kia Country and talk with Frank Classen. Frank was wonderful. He showed us differ want to deal with high pressure salesmen. A friend told us to go to Kia Country and talk with Frank Classen. Frank was wonderful. He showed us different vehicles because we weren't sure if we wanted a car or an SUV. We decided to purchase a Kia Soul. What a great decision. Frank made what was a dreaded experience a very pleasurable one. He was professional and courteous. He programmed my phone to my car, an option I really love. We definitely recommend Frank Classen at Kia Country. More

We visited other dealers and were not pleased with their attitude and went to Kia Country where we were greeted with smiles and a very helpful and informative salesperson, Elijah Tucker. Elijah showed us se attitude and went to Kia Country where we were greeted with smiles and a very helpful and informative salesperson, Elijah Tucker. Elijah showed us several cars we were interested in and when we chose the one we wanted the buying process was made very easy and painless. We went away with a 2011 Sorento and would highly recommend Kia Country to anyone looking to buy a new or used car. More