Kia Country of Charleston

Outstanding Customer Service Good people like Elijah Tucker & the sales manager team, they work together. He paid attention to my needs & placed me in a vehicle that is perfect at Good people like Elijah Tucker & the sales manager team, they work together. He paid attention to my needs & placed me in a vehicle that is perfect at a price I can afford. Mr. Tucker has integraty & decency; not something people say about a car sales person. He shook my hand and gave me his word that I would be happy with my Kia Country experience because he was and is dedicated to giving customers the best possible car buying experience. Together we looked at vehicles & Mr. Tucker engaged me with questions to determine whats was the best fit for me from his inventory. He returned to the sales manager & went to bat for me to get me a deal that works for me. Thanks to Kia, I now own a 2012 Soul SL. I was suprised by the additional accessories in the car and I am elated with my purchase. A huge Thank you to Kia Country of Charleston for my vehicle that is a nice mix of practical wagon with sporty attitude, loving it. More

Awesome! Bill and Adam made buying out new Kia enjoyable. There was no sales pressure and they generally cared that we thought we made the right decision to bu Bill and Adam made buying out new Kia enjoyable. There was no sales pressure and they generally cared that we thought we made the right decision to buy our Telluride for the right price. They were very helpful and had the answers all our questions. This our third Kia from this dealership and I will recommend it to everyone. More

Exceptional customer service, as usual. I recently purchased my second KIA from Elijah Tucker at KIA Country and I couldn't be happier. He listens to your needs and works hard to make sure y I recently purchased my second KIA from Elijah Tucker at KIA Country and I couldn't be happier. He listens to your needs and works hard to make sure you are satisfied with your purchase. Elijah is extremely knowledgeable and definitely my "go-to" person for car buying! Always a pleasure to work with! More

Great David gave great customer service and was very helpful. He took my needs into consideration and worked with me. Jeremy was so nice in the finance depa David gave great customer service and was very helpful. He took my needs into consideration and worked with me. Jeremy was so nice in the finance department. Great team! More

3rd Purchase From This Dealership I can’t say enough about our service we received. Tim listened to what I wanted and made it happen! I Would recommend to anyone! I can’t say enough about our service we received. Tim listened to what I wanted and made it happen! I Would recommend to anyone! More

Superb professional sales I first want to say thank you. My husband and I are SO pleased with everything. Norm was fantastic- professional, knowledgeable, honest and most of al I first want to say thank you. My husband and I are SO pleased with everything. Norm was fantastic- professional, knowledgeable, honest and most of all an all around nice guy. My husband wasn’t thrilled to come look at cars with me due to past experiences and you proved him wrong! It was a seamless afternoon- and quick at that!! We will definitely point our friends and family in your direction. We LOVE our “new” ride. Thanks so much to you and your team for bringing lots of smiles to our family. Martha Stullenbarger More

Mom's new car David did what he had to do to get my mother in a car with a price she could afford. He did, with no questions! David did what he had to do to get my mother in a car with a price she could afford. He did, with no questions! More

A Really Positive Experience When my 2013 Chevy Cruze was abruptly sidelined (long story) I was desperate to find a solid replacement as quickly as possible. After several frus When my 2013 Chevy Cruze was abruptly sidelined (long story) I was desperate to find a solid replacement as quickly as possible. After several frustrating experiences with local dealerships who were overbearing and pushy, I stumbled onto an online listing for a 2012 Kia Soul that was available at Kia Country of Charleston. Unfortunately, their website listed the wrong transmission type. When I asked, though, Colby was kind enough to look into it for me and confirmed the mistake. His honesty, along with everything I'd read about Kia's epic level of quality-to-value, convinced me to give them a shot anyway. From the moment I walked in, I never once felt pressured into buying something I didn't need. I wasn't outnumbered by "sales managers" and they didn't try to redirect me to more expensive models. Colby greeted me as soon as I arrived, answered a few introductory questions, and arranged a discussion with Norm, who was knowledgeable (he educated me on the advantages of Certified Pre-Owned sales) and patient while I asked questions. When I told him the rough price range I was looking for, he didn't show me a bunch of upscale items and try to convince me I could afford them; he went straight to the least expensive vehicle that would not sacrifice quality, which was a 2016 Kia Soul Base with less than 43K miles (i.e. still "Certified"). Incredibly, he not only worked with me on the value of my trade-in, but he also arranged for me to "borrow" the car overnight so that I could have my personal mechanic examine it and drive it between financiers while I did some "homework." Norm wasn't there the following day, but he made sure that Elijah and Adam were informed enough to assist me. Adam secured *really* competitive financing for me while Elijah walked me through each form. Neither of them had any problem answering my many questions. In the end I drove off the lot with an *awesome* upgrade that is safe, reliable, affordable, and fun to drive. I would recommend Kia Country and Kia vehicles in general to anybody in a heartbeat based on my experience. More

Took the stress of a lemon and made worry free lemonade I heard about Kia country on the radio while at work. Called and made and appointment. Once I got there I met Bill who made my life so much easier aft I heard about Kia country on the radio while at work. Called and made and appointment. Once I got there I met Bill who made my life so much easier after that I had just bought a car in January which turned out to be the biggest lemon in the world (not from Kia Country) I mean this thing was so sour you could call it a lime it made my life miserable. It was so bad it broke down on the way to be appraised for my trade in. I took a Lyft and Bill assured me everything was going to be ok we sat down looked at some options and talked about everything from the my work to personal life I had actually forgot I was buying a car because it never any pressure it was the simple fact that bill told me he was going to do everything in his power to help me and that he did they took my trade and I left with a brand new 2019 Kia Soul never thought I would like them but I do it’s an awesome car. And now I have dependable means of transportation to work and for picking up my daughter who is 5 and I used to always just be so nervous because The last thing I wanted was to be stranded waiting on roadside assistance to come and get with a small child. But that all in the past a big happy thanks and shout out to Bill and everyone at Kia Country for everything! More

Quick fast and easy I stop by to get a car. They were able to help me out with a great deal. I was able to drive off with the car in 1 hour!!! I stop by to get a car. They were able to help me out with a great deal. I was able to drive off with the car in 1 hour!!! More