Keyes Lexus
Van Nuys, CA
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1,697 Reviews of Keyes Lexus
Great people who really know the product. Arriving for my appointment on time, the service writer (manager Allan Pliss) was waiting for me with the paperwork already prepared. Loaner vehicle w Arriving for my appointment on time, the service writer (manager Allan Pliss) was waiting for me with the paperwork already prepared. Loaner vehicle was also ready to go. Upon my return there was time to have a wonderful cup of latte coffee and watch the news in the beautiful customer lounge. Car was ready on time and washed and dusted inside and out. This is a great dealership. More
Great Service. I was in and out of there in 5 minutes including returning the rental car. Thank you Anthony for the super fast service and vehicle recommended servic I was in and out of there in 5 minutes including returning the rental car. Thank you Anthony for the super fast service and vehicle recommended services! More
Excellent service ! I had an excellent experience & service for my RX350 , it was my 20k mile service and it was amazing! I highly recommend this Lexus Dealer to all my f I had an excellent experience & service for my RX350 , it was my 20k mile service and it was amazing! I highly recommend this Lexus Dealer to all my family & friends! More
Great Service We always have the best customer experience with Allen and his team. We have been customers for the past 12 years and always leave happy and satis We always have the best customer experience with Allen and his team. We have been customers for the past 12 years and always leave happy and satisfied with our car problems resolved. More
Service Mike was very friendly and courteous. He took me in right away and arranged for transportation for me and kept me posted on the status. Mike was very friendly and courteous. He took me in right away and arranged for transportation for me and kept me posted on the status. More
excellent service as usual I had an appointment for my IS300. It's 13 years old and has 120,000 miles of history. Keys Lexus is the only repair shop that I trust with my car. I had an appointment for my IS300. It's 13 years old and has 120,000 miles of history. Keys Lexus is the only repair shop that I trust with my car. More
Awesome service with Allan Pliss The tire pressure on the right front and right rear tires were dropping due to corrosion, and the outsides of the rims were starting to chip. Allan Pl The tire pressure on the right front and right rear tires were dropping due to corrosion, and the outsides of the rims were starting to chip. Allan Pliss not only took care of the problem, but was so polite and informative in explaining what needed to be done. Obviously, the wheels look great now and there is no more tire pressure loss. What a pleasure to deal with a pro like Allan. Lexus made a good choice by making Allan a Service Manager. Thank you Keys Lexus of Van Nuys. More
Easy to work with no hassle gave me what I wanted The people at this dealership try to help you with what you want very courteous and helpfull. Service department is is there to help you with all p The people at this dealership try to help you with what you want very courteous and helpfull. Service department is is there to help you with all problems More
service EXCELLENT Service department with Mike Nazari a true professional. We have owned 13 Lexus autos and have had the best experience with Keyes Lexus. T EXCELLENT Service department with Mike Nazari a true professional. We have owned 13 Lexus autos and have had the best experience with Keyes Lexus. Thanks More
Excellent...as always!! I love my advisor...he is very knowledgeable and personable. He takes very good care of me and my vehicle. I did not buy my vehicle at Keyes and had I love my advisor...he is very knowledgeable and personable. He takes very good care of me and my vehicle. I did not buy my vehicle at Keyes and had been a loyal customer at another Lexus dealership. However; Mike has converted me to a Keyes customer. More