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Keyes Lexus
Van Nuys, CA
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1,699 Reviews of Keyes Lexus
Michael Cabrera was very helpful instructive educational professional cordial and I believe honest. Management however kept me waiting for an hour and 40 minutes for paperwork seemingly required for a cash professional cordial and I believe honest. Management however kept me waiting for an hour and 40 minutes for paperwork seemingly required for a cash transaction. I could not wait and left . Not Michael’sfault. HARMON SIEFF Attorney at Law More
Had a good experience at this dealership, helpfull employees. Quick and painless service. Car as delivered to my house on time. Alfred explained the car 🚘 functions to us thoroughly. Great experience employees. Quick and painless service. Car as delivered to my house on time. Alfred explained the car 🚘 functions to us thoroughly. Great experience More
The service was good. The repairs and my concerns were addressed. My service Rep Danecia Dedeaux always keeps me informed about the status of my repairs and the associat The repairs and my concerns were addressed. My service Rep Danecia Dedeaux always keeps me informed about the status of my repairs and the associated costs. I would only add, that the vehicle washing, needs some attention. If it is going to be offered, then I feel it needs to be performed at a certain level. Keyes Lexus has fallen short in this regard. More
Excellent. Ali is a real asset to your service dept. (Minimum word counts are patently ridiculous when one is as succinct as I.) Ali is a real asset to your service dept. (Minimum word counts are patently ridiculous when one is as succinct as I.) More
Ali, is very personable. He listens to his customers and goes the extra mile. I expressed a concern and he remedied it in a flash. He listens to his customers and goes the extra mile. I expressed a concern and he remedied it in a flash. More
Excellent customer relationship on service and sales. Gave what is reasonable in closing a deal on lease end to renewed sale on my 2021 Lexus RX 350. Will definitely recommend 🤗! Gave what is reasonable in closing a deal on lease end to renewed sale on my 2021 Lexus RX 350. Will definitely recommend 🤗! More
Michael Cabrera in sales & Justin in Finance made my month! We were extremely satisfied. We worked with Michael C in Sales and Justin in Finance. They seriously made it a fun experience, no pressure an month! We were extremely satisfied. We worked with Michael C in Sales and Justin in Finance. They seriously made it a fun experience, no pressure and very organized! Seriously the best car experience I've had in 10 years. We will buy our next car from this dealership. More