Keyes Lexus
Van Nuys, CA
Filter Reviews by Keyword
By Type
1,697 Reviews of Keyes Lexus
Service Experience Mr. Alan Pliss is an excellent Manager. He is always there for his customers and spend his valuable time to help solve customers' car issues. Mr. Mr. Alan Pliss is an excellent Manager. He is always there for his customers and spend his valuable time to help solve customers' car issues. Mr. Pastoral is a very good service advisor and explains well what kinds of services he is recommending to maintain my car. Mr. Bill Horvat is also a good service advisor who takes care of my car during Mr. Pastoral's off day More
Great service All of the service department was on top of it. Calling to make sure everything went well. Making sure i will be making it to my appointment, and serv All of the service department was on top of it. Calling to make sure everything went well. Making sure i will be making it to my appointment, and service advisor Arshak Kirakosyan did a great job explaining and getting my service done as needed. Thank you More
Great experience Great and quick... very pleasant experience. Would definitely recommend both the dealership, the sales department and Anthony for buying and servicin Great and quick... very pleasant experience. Would definitely recommend both the dealership, the sales department and Anthony for buying and servicing your Lexus. Totally honest and never any pressure. More
Easy appointment, drop off and pick up It is easy to make and appointment on line. People are there when you drop it off and the pick up is quick. If I were to hang around they have nice tr It is easy to make and appointment on line. People are there when you drop it off and the pick up is quick. If I were to hang around they have nice treats. And the car was washed when I picked it up. More
Trade in my lease I keep coming to this dealership because of their excellent customer service. Pedro was patient and helped us through till the end. He’s very kind and I keep coming to this dealership because of their excellent customer service. Pedro was patient and helped us through till the end. He’s very kind and I trust that he did the best that he could of done for us. More
Great service Anthony Pastortal is my service rep and always gives me a great level of service---The price and length of stay is always very reasonable Anthony Pastortal is my service rep and always gives me a great level of service---The price and length of stay is always very reasonable More
Arshak Kirakosyan is a great service rep. Arshak has been my service rep for our two Lexis vehicles since Michael Oetzel left and I am very satisfied with the level of service he provides and Arshak has been my service rep for our two Lexis vehicles since Michael Oetzel left and I am very satisfied with the level of service he provides and his apparent dedication to keeping me happy. More
Best service and best service consultant Ali Alrubaie I purchased my 2007 Lexus GS 350 at this dealership and have been a loyal customer ever since. Allan Pliss runs a great service department and Ali ha I purchased my 2007 Lexus GS 350 at this dealership and have been a loyal customer ever since. Allan Pliss runs a great service department and Ali has been the best consultant I could ever ask for. They are very fair and accommodating, always finding the best solutions at the fairest price. I am a very happy customer! More
Mike was wonderful to work with in the service dept. It was my first time going to Keyes Lexus for service and I was very impressed. Mike was great. He listened and communicated with me during the day It was my first time going to Keyes Lexus for service and I was very impressed. Mike was great. He listened and communicated with me during the day while my car was getting fixed. I'm always a little worried when I enter a new dealership for the first time. But I'm very happy with Mike and the service dept itself. Thank you More
Great Service as always I moved to Woodland Hills but still take my Lexus to Mike N. in Van Nuys because he's the best! Always fair and honest. Love his suggestions and feedb I moved to Woodland Hills but still take my Lexus to Mike N. in Van Nuys because he's the best! Always fair and honest. Love his suggestions and feedback. More