Keyes Lexus

my service appointment I had a substitute rep as mine did not arrive. I learned that my check up was a long one - something I did NOT know before hand so the timing was bad I had a substitute rep as mine did not arrive. I learned that my check up was a long one - something I did NOT know before hand so the timing was bad. Ali agreed to put two men on my car;I was out in time. I appreciate his flexibility. Next time you call a customer to come in it is helpful to let them know how much needs to be done so the time of the appointment can take this into account. More

Outstanding service as usual. Mike Nazari is the best service writer you have (my opinion) which is why I always ask for him. Keep up the excellent job. 👍 service writer you have (my opinion) which is why I always ask for him. Keep up the excellent job. 👍 More

Be aware of this dealership! Got a car a week ago.First they will give you worst possible dear! Second, make sure you check the trunk and glove box they will wipe out whatever in Got a car a week ago.First they will give you worst possible dear! Second, make sure you check the trunk and glove box they will wipe out whatever in it! Such a cover for key's and net in the trunk! Stay away from this "business"! More

Always a pleasant visit to the Lexus dealer. Received excellent service and people are friendly and helpful. Receive my car back washed and looking like a brand new car! Have to say cookies are great, to excellent service and people are friendly and helpful. Receive my car back washed and looking like a brand new car! Have to say cookies are great, too. More

Great sales woman. Everyone was very polite and asked if I was ok or needed anything. I will do business their again some day. The lounge was a bonus. I was ok or needed anything. I will do business their again some day. The lounge was a bonus. More

The best experience at a dealership I have ever had. This dealership is without a doubt the best dealership I have ever worked with. Steve was so professional and knowledgeable. It was a breeze from star This dealership is without a doubt the best dealership I have ever worked with. Steve was so professional and knowledgeable. It was a breeze from start to finish. The finance department was so quick and no pressure. Dom was great at showing us everything new on our rx350 fsport. Five stars! More

Mike was great! He was attentive to my car problems and was very patient with me on requesting multiple Lyfts. Would definitely go back to Mike! was very patient with me on requesting multiple Lyfts. Would definitely go back to Mike! More

Justin Barrera was my Service Consultant and he was very courteous. The facilities were excellent with coffee, water, and cookies. The car came back clean like when I first got it. courteous. The facilities were excellent with coffee, water, and cookies. The car came back clean like when I first got it. More

Excellent. I love taking my car to Keys. Ari was so wonderful !!! To me the service department is was sales the cars. i will most likely purchase my next car from Keys. My family has purchased over wonderful !!! To me the service department is was sales the cars. i will most likely purchase my next car from Keys. My family has purchased over six vehicles at keys. More

5000 miles or 6 mos jasmine take care of me with smile and friendly and its my first time to be in this dealer so hope that it will be more to come in the future big jasmine take care of me with smile and friendly and its my first time to be in this dealer so hope that it will be more to come in the future big waiting area, clean, good snack, coffees More