Keyes Lexus

It is always a pleasure to get my car serviced. Mike and the team are always friendly and efficient. I wouldn't take my car anywhere else. the team are always friendly and efficient. I wouldn't take my car anywhere else. More

Mike Nazari , Service Consultant, provided outstanding service, reviewed the history of my ES350 , which was very informative. He made sure I got every bit of service that I was entitled too. The entire p service, reviewed the history of my ES350 , which was very informative. He made sure I got every bit of service that I was entitled too. The entire process for easy and positive. I'm definitely staying with Mike and Keyes Lexus. More

Denecia was outstanding! She is responsive, courteous and thoughtful. I didn’t feel rushed or like I was just another number. I do miss the complimentary car wash. thoughtful. I didn’t feel rushed or like I was just another number. I do miss the complimentary car wash. More

i love my service mgr bill horvat he is always there for me and makes sure all repairs are done in a timely manner keyes van nuys sevice is great for me and makes sure all repairs are done in a timely manner keyes van nuys sevice is great More

Very good but I forgot to pick up the final report if you could email to me everything was great as usual no complaints all to my satisfaction could email to me everything was great as usual no complaints all to my satisfaction More

Service department rep was very informed and did a history on my vehicle identifying many items that needed to be completed. He was great at his job. history on my vehicle identifying many items that needed to be completed. He was great at his job. More

I love Lexus in Van Nuys, the service and attention from all the agents has been an excellent experience for me. I've been going to Lexus since 2012. We taken good care of my lexus. It's no surprise that m all the agents has been an excellent experience for me. I've been going to Lexus since 2012. We taken good care of my lexus. It's no surprise that my next car was a lexus. Sam & Chris were great, made the sicker shock of a new car a little easier. More

Danecia made my service appointment smooth and easy. I was impressed, she was very professional and not pushy at all. I would work with her again. was impressed, she was very professional and not pushy at all. I would work with her again. More

Super helpful, attentive and responsive staff! I took my NX300h in for servicing. In light of the current pandemic, I was impressed by their procedures to ensure a safe and sanitized experience. Prior to ta NX300h in for servicing. In light of the current pandemic, I was impressed by their procedures to ensure a safe and sanitized experience. Prior to taking possession of my vehicle for servicing, they sanitized the entire interior of the vehicle and laid down protective coverings on the driver's seat. The attendants were all wearing PPE so I immediately felt safe and secure. Their status update and communication was also stellar. I received regular status updates via text messages from Danecia and they completed the required service on time so I never had to call to check on my car. I would highly recommend Keyes Lexus for any Lexus owners out there! More

I can always trust my service adviser Ali Alrubaie. I am grateful he is part of the service team and why I bring my business! grateful he is part of the service team and why I bring my business! More