Keyes Lexus

Fantastic customer service from the time checked in and waited and got notifications on updates on my car. Service rep checked up on me and gave me water and gave me updates. I waited in waiting room and waited and got notifications on updates on my car. Service rep checked up on me and gave me water and gave me updates. I waited in waiting room and it was relaxing, quiet, air conditioned, and lots of places to sit, concessions, and very friendly staff. Got my car on time, very impressed with service and time frame and the service representative was super kind and friendly. Thank you very much I am a happy client. I will be back for next service. More

Great service. We had some issues during the transaction but the manager and Alfred (sales rep) were able to help resolve it. Thank you for taking care of your cust We had some issues during the transaction but the manager and Alfred (sales rep) were able to help resolve it. Thank you for taking care of your customers!! More

Great experience, every step was amazing and they literally helped me a lot in finding a car I like. literally helped me a lot in finding a car I like. More

Not the best experience with Lexus Van Nuys. I think perhaps you should take down your Lexus Covenant from the wall. I think perhaps you should take down your Lexus Covenant from the wall. More

Good service reps, sales inventory disappointing. No inventory, only very general information from sales rep. No inventory, only very general information from sales rep. More

Mr Bill Horvat, the service manager is simply the best. I find him to be honest and professional. I find him to be honest and professional. More

Jeff the Finance Manager is the best. Made it easy for my to purchase my vehicle. Made it easy for my to purchase my vehicle. More

Bill Horvat provides excellent customer service and advice and support during the whole process, he was very helpful. advice and support during the whole process, he was very helpful. More

Very curious team at the service techs department, complete the work on time, Thank you complete the work on time, Thank you More

Bill Horvat is the reason I have enjoyed excellent service.He has been clear and thoughtful in his support.He has been helpful in simplifying our complicated service agreement and warranty.He is quite service.He has been clear and thoughtful in his support.He has been helpful in simplifying our complicated service agreement and warranty.He is quite knowledgeable about the automotive parts and engineering for the Lexus. We are always in good hands . .Bill is a real pleasure to work with. Thank you Bill More