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Keyes Lexus
Van Nuys, CA
1,680 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,680 Reviews of Keyes Lexus
September 01, 2024
I had a great experience on my last visit, Alejo made sure I was taken care of even though I was not assigned to him at first. He was transparent about service and kept me updated, the service attendant sure I was taken care of even though I was not assigned to him at first. He was transparent about service and kept me updated, the service attendants when you pull in were also very friendly and helpful More
by Caro
Employees Worked With
Alejo Morales 5 stars!
August 19, 2024
Nice people to work with. They made our car buying experience so smooth and easy. Kudos to Danny, Khalid, and John from the Sales and Finance team! They made our car buying experience so smooth and easy. Kudos to Danny, Khalid, and John from the Sales and Finance team! More
by Roland
Employees Worked With
Khalid Mahmood, John Saado, Dany Banayan
August 14, 2024
I found this dealership to be courteous, reasonable and fair and I would definitely return to them for our next Lexus purchase. Both Tim and Arman made this process easy and I appreciated their professiona fair and I would definitely return to them for our next Lexus purchase. Both Tim and Arman made this process easy and I appreciated their professionalism from beginning to end. More
by clays_startup_0t
Employees Worked With
Tim Greer (5 stars), Arman Chivichyan
August 03, 2024
Traveling through Sherman Oaks when my GS 350 had a mechanical problem. Pulled into your dealership July 25 just before closing and met Alejo Morales. He arranged a loaner and put my car at the top of mechanical problem. Pulled into your dealership July 25 just before closing and met Alejo Morales. He arranged a loaner and put my car at the top of the list for servicing the next morning. We were on our way up the coast by noon the next day. Couldn't have been happier with assistance from Alejo and the rest of your service team. More
by cuno
Employees Worked With
Alejo Morales
July 18, 2024
Don’t shop here if you are a woman. When I went to lease my car, the sales manager would only speak to my male companion, even though he repeatedly told him that I was the one leasing t When I went to lease my car, the sales manager would only speak to my male companion, even though he repeatedly told him that I was the one leasing the car, not him. And then when I went back later with an issue, the sales manager Ash was so disrespectful and essentially called me a liar before admitting that he actually had no business in what I was there to deal with and that I needed to talk to the service department. Guess he just enjoys starting fights with customers. More
by JB1209
Employees Worked With
Ash Naimian
