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Keyes Lexus
Van Nuys, CA
1,710 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,710 Reviews of Keyes Lexus
March 06, 2017
Mike Nazari is the best! I could totally go down the street on Topanga to get my car serviced, but I chose to drive the extra miles to see Mike in Van Nuys. Best service advis I could totally go down the street on Topanga to get my car serviced, but I chose to drive the extra miles to see Mike in Van Nuys. Best service advisor ever! Honest, polite, quick, and always on top of everything! More
by GoliA
Employees Worked With
Mike Nazari
February 23, 2017
excellent service and customer service Stephanie was an excellent service rep...the entire staff was very helpful ... they got me through very quickly; offered me refreshments ; previously Stephanie was an excellent service rep...the entire staff was very helpful ... they got me through very quickly; offered me refreshments ; previously gave me a loaner when it was a recall item. the managers and service techs were all very helpful as well as Stephanie ! she knows me by name and takes great care of me ! More
by lynnegell
Employees Worked With
Stephanie Moretta-Hidalgo
February 14, 2017
Excellent Service for Lexus Vehicles Michael greets you with a friendly smile and remembers his customers. He updates the service done on my Lexus by other service providers in order hav Michael greets you with a friendly smile and remembers his customers. He updates the service done on my Lexus by other service providers in order have a complete service history. He lets me know what service my Lexus will need at the next visit. More
by yeegator
Employees Worked With
Michael Oetzell
February 03, 2017
The most Pleasant and Helpful Khristophe Keen is the most pleasant and helpful person in this dealership. Should mention he is very professional and knowledgeable as well. I high Khristophe Keen is the most pleasant and helpful person in this dealership. Should mention he is very professional and knowledgeable as well. I highly recommend him! More
by Anna Avetisyan
Employees Worked With
Khristophe Keen
January 31, 2017
I needed a new battery Anthony Pastoral is always very professional and helpful in helping us to get the needed service for our two cars. This particular visit I needed a n Anthony Pastoral is always very professional and helpful in helping us to get the needed service for our two cars. This particular visit I needed a new battery. I called Anthony and he was able to accommodate me as soon as I arrived. My husband and I have been Lexus car owners since 2009. We always ask for Anthony. Anthony is to be commended for the personal service he always provides for us in making the service as convenient as possible for us. He is very thorough, patient and always answers any questions we may have. Thank you Anthony! Kathy Ham More
by Kham
Employees Worked With
Anthony Pastoral
January 30, 2017
Chris Ward - above and beyond excellent salesman I just came from Keyes Lexus Van Nuys where I was helped by Chris Ward . He is fantastic at getting you exactly what you want and fast ! I got everyt I just came from Keyes Lexus Van Nuys where I was helped by Chris Ward . He is fantastic at getting you exactly what you want and fast ! I got everything I wanted and more and I was in and out in under 2 hours. I would ask for Chris Ward if your going over there he is outstanding ! The manager , the finance guy , everyone involved was top notch ! Patrick B More
by Pay
Employees Worked With
Chris Ward
January 30, 2017
Knowledgeable Salesman Went in for maintenance. My lease was almost up so went into showroom and had the good fortune to meet Chris Ward. He was knowledgeable, not pushy,and Went in for maintenance. My lease was almost up so went into showroom and had the good fortune to meet Chris Ward. He was knowledgeable, not pushy,and honest. I will definitely deal with him at Keyes Lexus. Michael Oetzell is always helpful in service. More
by Carol R
Employees Worked With
Michael Oetzell , Chris Ward
January 26, 2017
Great place to buy a car! Chris Ward was very helpful, knowledgeable and made us feel as if he were truly working on our behalf! We highly recommend him for his professionalism Chris Ward was very helpful, knowledgeable and made us feel as if he were truly working on our behalf! We highly recommend him for his professionalism and genuine personality! More
by Old Hip Couple
Employees Worked With
Chris Ward
January 25, 2017
Great service I had my eye on a used CT and Chris helped get me a great deal with no hassle. I never felt pushed into anything, which you sometimes get at most deal I had my eye on a used CT and Chris helped get me a great deal with no hassle. I never felt pushed into anything, which you sometimes get at most dealership. Thanks again for the great service. More
by SteveE
Employees Worked With
Chris Ward
January 22, 2017
Excellent Customer Service Bill is trusted advisor- truly kind, considerate, professional, caring. GREAT experience start to finish! I was very comfortable with the short wait i Bill is trusted advisor- truly kind, considerate, professional, caring. GREAT experience start to finish! I was very comfortable with the short wait in the waiting room. More
by rglim
Employees Worked With
Bill Horvat
