Back

Keyes Lexus

Van Nuys, CA

4.7
1,696 Reviews

5905 Van Nuys Blvd

Van Nuys, CA

91401

Directions

By Type

1,696 Reviews of Keyes Lexus

October 01, 2023

Rude and unwelcoming . Very expensive on maintaining. Charging for not doing their job . I am very disappointed More

by Rwb77777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Pastoral
September 30, 2023

Received excellent service from everyone, especially Michael. I would recommend Keyes Lexus and use them in the future. More

by donsonderling
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael, Sam Santoso
September 29, 2023

Always extremely polite and accommodating. They ended up giving me a loaner which went very smoothly and gave me a car like mine so that I was comfortable driving that model. More

by izzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Alrubaie
September 28, 2023

My experience went well, there was not anything outstanding or over the top to significantly compliment. Tim Greer was my sales representative, my lease agreement was completed by their financial m More

by Dee Dela Guerra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saeid Hadayeghparast
September 23, 2023

I want to work again with Ali Alrubaie! He is very pleasant person to work with and took care my car service on time ! More

by jigten012002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Alrubaie
September 23, 2023

Bill Horvat is wonderful. Verify communicative, honest and trustworthy. Interactions with other service department staff have been pleasant. More

by cynthia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Horvat
September 22, 2023

The service dept was totally overloaded the day I took my car in, so wait time was long to even check in. And then to secure the loaner as well, about 30+ mins for each. But you could see people were trying. More

by Colleen
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali
September 22, 2023

My service advisor, Bill, was absolutely fantastic. This was my first visit to the Van Nuys location and I was incredibly impressed. More

by kimberlyjaffe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Horvat
September 21, 2023

Your team was amazing very courteous and professional. Always keeping me in the loop of the progress and we’re truly concerned with my needs More

by Mari.gonzalez661
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danecia Dedeaux
September 18, 2023

I love Bill at Keyes Lexus he’s always nice polite and always make sure I leave with a smile on my face thank you again Bill More

by herbertfurbush21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Horvat
...
14
...