Keyes Lexus

Very accommodating Everyone is helpful friendly and want to find the best deal for you. I felt like everyone was a team player in this dealership. No pressure we weren't Everyone is helpful friendly and want to find the best deal for you. I felt like everyone was a team player in this dealership. No pressure we weren't rushed and never gave up on hrlping More

Nothing to Think About! The selection and set-up of the cars offered at this dealership are second to none. This is the third straight car that I have purchased from this de The selection and set-up of the cars offered at this dealership are second to none. This is the third straight car that I have purchased from this dealership. Emad has sold me each car and he is the consummate professional and one that should be used. More

Quick, efficient and good cookies! 10,000 mile service was easy and free. One downside: I originally arranged this through chat, but I did not get the follow-up call I was promised, so 10,000 mile service was easy and free. One downside: I originally arranged this through chat, but I did not get the follow-up call I was promised, so I then had to phone to set up the appointment. More

. Great Experience Stephanie is always professional and accommodating. I've had a great experience with Keyes Lexus. My sales associate Q was awesome as well. I will con Stephanie is always professional and accommodating. I've had a great experience with Keyes Lexus. My sales associate Q was awesome as well. I will continue to come back. More

Poor service and attention Although the new representative today was lovely, the result was the same. I WAITED. I WAITED. Last week when I was at the dealership I was having Although the new representative today was lovely, the result was the same. I WAITED. I WAITED. Last week when I was at the dealership I was having difficulties with my computer in the car. After 2 1/2 hours I had to leave and nothing was done on the computer. This week after over an hour I found my car sitting on the driveway. Although the service person told me what was done, none of it was.. As I was driving home, I realized that I had no phone, no radio stations, etc. so i returned to the dealer. some of this was fixed, but as I got closer to home there was so much that wasn't. I have had poor service in the past 10+ years with my many lexus cars, this was the worst! More

Bill is a excellent service rider allway happy Exelent service they allway do good job on my car I will recommend this Deler to end one teaks for your good service see you guy soon Exelent service they allway do good job on my car I will recommend this Deler to end one teaks for your good service see you guy soon More

Service Anthony was wonderful as usual! They were helpful and crazy efficient. They were willing to shuttle me home or I could wait in their lovely lounge. I Anthony was wonderful as usual! They were helpful and crazy efficient. They were willing to shuttle me home or I could wait in their lovely lounge. I had barely made a decision and Anthony was texting me that my car was almost done. I wouldn't go anywhere else:) More

Service Efficient and friendly service! My advisor listened to my concerns.. took care of them in a timely manner. Very happy with my service appointment. Efficient and friendly service! My advisor listened to my concerns.. took care of them in a timely manner. Very happy with my service appointment. Glad to go to Keyes. More

EXCELLENT, EFFICIENT, POLITE, HELPFUL, POSITIVE. EXCELLENT, EFFICIENT, POLITE, HELPFUL, POSITIVE, A GREAT SATURDAY MORNING SERVICE, WITHOUT RESERVATION, EXTREMELY GOOD FIRST EXPERIENCE AT THIS KEYES EXCELLENT, EFFICIENT, POLITE, HELPFUL, POSITIVE, A GREAT SATURDAY MORNING SERVICE, WITHOUT RESERVATION, EXTREMELY GOOD FIRST EXPERIENCE AT THIS KEYES LEXUS SERVICE CENTER IN VAN NUYS. More

Great service Michael Oetzell was great. He notified me immediately when my long awaited parts had arrived. He always provides fast and friendly service. I trust th Michael Oetzell was great. He notified me immediately when my long awaited parts had arrived. He always provides fast and friendly service. I trust that he helps me decide which services are necessary and what can wait. More