
Keyes Lexus
Van Nuys, CA
Filter Reviews by Keyword
By Type
1,710 Reviews of Keyes Lexus
15k Maintenance I love Lexus! The service is like no other and the treatment and lounge while you wait is perfect! It makes the experience worth it by a long shot! I love Lexus! The service is like no other and the treatment and lounge while you wait is perfect! It makes the experience worth it by a long shot! More
Excellent customer service! My service adviser was very professional and thorough in her explanations regarding check up that would be done to the vehicle. She also kept me appri My service adviser was very professional and thorough in her explanations regarding check up that would be done to the vehicle. She also kept me apprised of the progress of the work and delivered the car back to me prior than the estimated time! More
Great Internet Sales Experience - Myra I leased my second vehicle through Myra and she made it a very pleasant experience both times. I would highly recommend her. She is easy to work with I leased my second vehicle through Myra and she made it a very pleasant experience both times. I would highly recommend her. She is easy to work with and NOT pushy. More
Very Satisfied Customer I always feel confident about my car's service with Keyes Lexus. Michael Oetzell is terrific to deal with. He always takes care of business and make I always feel confident about my car's service with Keyes Lexus. Michael Oetzell is terrific to deal with. He always takes care of business and makes sure everything is great with my car. I always enjoy the experience. He is professional, helpful and very pleasant. I wouldn't take my care anywhere else! More
Fantastic experience! I have leased Lexus NX 200t 2017 and returned RX 450h 2015. Arman was super helpful to get the deal I desired. He was super efficient and very pleasan I have leased Lexus NX 200t 2017 and returned RX 450h 2015. Arman was super helpful to get the deal I desired. He was super efficient and very pleasant. Jeff in financial department made sure we got out of the dealership as quick as possible! Would recommend this dealership to everyone! People are honest and do their best to please their customers! More
Michael Oetzell is the best! Mike has been my service rep at this dealership for many years. He always takes care of whatever I need, and makes me feel like a valued customer, ev Mike has been my service rep at this dealership for many years. He always takes care of whatever I need, and makes me feel like a valued customer, every single time. He is the reason I always go to Keyes Lexus, as opposed to another dealership or service provider. They don't come any better than Mike Oetzell. More
Great service My wife drive a lexus and informed me that Keyes will service other vehicles if you own a lexus. I took my truck in for and oil change. My wife drive a lexus and informed me that Keyes will service other vehicles if you own a lexus. I took my truck in for and oil change. More
Effective, efficient, and fast. They found out all the information I needed, provided a loaner of my choice for "free" (only insurance coverage and small fees), don't charge for part They found out all the information I needed, provided a loaner of my choice for "free" (only insurance coverage and small fees), don't charge for parts (only service, unless it's very rare or old), overall better rate than a car shop I went to, were done in a day. Also, great waiting area. No problems. Completely satisfied. More
SERVICE VERY GOOD AND WONDERFUL....A LITTLE BIT PRICEY THOUGH BUT HEY, THAT IS WHY IT IS LEXUS...TOP QULAITY SERVICE, FRIENDLY, ACCOMMODATING, RESPECTFUL, HON VERY GOOD AND WONDERFUL....A LITTLE BIT PRICEY THOUGH BUT HEY, THAT IS WHY IT IS LEXUS...TOP QULAITY SERVICE, FRIENDLY, ACCOMMODATING, RESPECTFUL, HONEST....DEFINITELY HIGHLY RECOMMENDED. More
Best Lexus dealership in Los Angeles! I have had only the BEST experiences with Keyes Lexus in my dealings with them. Michael Oetzell, my Service Consultant has been excellent with each I have had only the BEST experiences with Keyes Lexus in my dealings with them. Michael Oetzell, my Service Consultant has been excellent with each issue I have experienced with my service needs. Everybody I have dealt with at Keyes Lexus has been wonderful. When it comes time for me to buy my next vehicle, it will be from Keyes Lexus. I can recommend Keyes Lexus, without hesitation, for anybody's Lexus car needs. More