Keyes Lexus

Nice service visit Brought RC200 in for service. Setting up appointment was very easy and the service was done sooner than anticipated. I particularly like the shuttle Brought RC200 in for service. Setting up appointment was very easy and the service was done sooner than anticipated. I particularly like the shuttle enhancement of using Lyft. More

50k service Anthony's significantly different (positively) than others including other dealerships that I had been in the past. A very pleasing visit. I highly r Anthony's significantly different (positively) than others including other dealerships that I had been in the past. A very pleasing visit. I highly recommend both him and dealership More

Great - quick and comfortable in your lounge! Mike Nazari always makes me feel at home and welcome. This time during the service, I hung out in the lounge and got some work done on my laptop. It i Mike Nazari always makes me feel at home and welcome. This time during the service, I hung out in the lounge and got some work done on my laptop. It is a very nice lounge with a snack area and plenty of water and sodas to grab! More

Problems with Website Links and Calling in wait is long If you push e-mail after e-mail to make appointments or to find out the status of your repairs someone needs to make sure they links work. If the webs If you push e-mail after e-mail to make appointments or to find out the status of your repairs someone needs to make sure they links work. If the website fails and one has to call in make sure there is not 2 maybe 3 layers of hold and wait to get to a person who then passes the customer to a line that needs a code. If you are that busy hire more people or automate the system completely. Otherwise once there my Service person, Bill Horvat, was polite and helpful. More

Service Had my 10,000 mile service. I ran into my buddy M Long time service manager Alan pliss. All went well in the car came back shiny and clean. I am Had my 10,000 mile service. I ran into my buddy M Long time service manager Alan pliss. All went well in the car came back shiny and clean. I am a happy customer. More

Service agent Bill Horvath is the greatest In my 14 years of owning various Lexus's I've always brought them for service and/or repairs to Keyes Lexus. In addition to their wonderful service, In my 14 years of owning various Lexus's I've always brought them for service and/or repairs to Keyes Lexus. In addition to their wonderful service, generous loaner program, fantastic area to sit with Wifi, tv's, great food and drink service, they have the world's best Service Agent: Bill Horvath. More

Excellent and Efficient Thank you for finding the perfect Lexus for us! Our car came within days and the buying process went smoothly. We would definitely come back for our n Thank you for finding the perfect Lexus for us! Our car came within days and the buying process went smoothly. We would definitely come back for our next car. More

Service I had a great experience with Stephanie in the service department. This is my second interaction with her. She is very informative, helpful and pleasa I had a great experience with Stephanie in the service department. This is my second interaction with her. She is very informative, helpful and pleasant. More

Fast professional and easy Taking a car in for service is a necessary evil... But when you can get in and out quickly, it becomes a much more pleasant experience Taking a car in for service is a necessary evil... But when you can get in and out quickly, it becomes a much more pleasant experience More

15,000 Maintenance Danecia Dedeaux, in your service department, is the best thing about driving a Lexus. I have always dreaded taking my cars in for service, but no mo Danecia Dedeaux, in your service department, is the best thing about driving a Lexus. I have always dreaded taking my cars in for service, but no more. However, When I called to make my appointment I requested Danecia. I did noticed her name was not on the confirmation.... but I figured I was just reading it wrong. . When I arrived at the appointed time, Danecia took great care of me. However, when I picked up the car, she did tell me I was assigned to someone else. That is the part I don't understand. I even offered to make my appointment when she was available, It never occurred to me they would assigned me to someone else. Luckily, she managed to take great care of me without inconveniencing any other customers.... or me. Still a wonderful experience. Give that woman a raise :) More