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Keyes Lexus
Van Nuys, CA
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1,699 Reviews of Keyes Lexus
Michael Cabrera and Karim, sales manager, both made our buying experience with Keyes Lexus wonderful. Michael made sure that we got the car we want and Karim made sure that we are happy with the price. It buying experience with Keyes Lexus wonderful. Michael made sure that we got the car we want and Karim made sure that we are happy with the price. It was a win-win. More
I totally trust my service consultant and I wouldn't take my car anywhere else. My car has been serviced with Ali Alrubaie since I purchased it new at Keyes Lexus, and I couldn't be happier. I do a lot of my car anywhere else. My car has been serviced with Ali Alrubaie since I purchased it new at Keyes Lexus, and I couldn't be happier. I do a lot of driving and my 2017 Lexus RX350 has over 100,000 miles on it. Ali is keenly aware that I drive alot, and he keeps my safety and the safety of my passengers in the forefront of his mind. I absolutely love my car and I have Keyes Lexus and their wonderful staff for this reason. Purchasing my car at Keyes Lexus and having it serviced there as well is one of the best decisions I have made. I have referred friends and family to have their car serviced at Keyes Lexus, and had them ask for Ali Alrubaie. More
Lianna was wonderful. She was able to acomidate to my budget and made the whole buying experience smooth and fun. Looking for a car is stressful but she made it worth whil She was able to acomidate to my budget and made the whole buying experience smooth and fun. Looking for a car is stressful but she made it worth while and I left with more than what I was expecting. She’s a great asset to the company along with the other workers who were a great pleasure working with as well. More
I have been a Keyes Lexus customer for more than 25 years. Had a service appointment with Anthony Pastoral for maintenance. When I arrived I was welcomed by Johnny who promptly assisted me and began th years. Had a service appointment with Anthony Pastoral for maintenance. When I arrived I was welcomed by Johnny who promptly assisted me and began the intake. I walked over to Anthony's office where I was greeted by my name. Anthony had just finished with another Customer and helped me immediately. He reviewed the service records of the car which now had approximately 12,900 miles as well as the computer report the car's computer provides. Anthony discussed the required and suggested maintenance with me. He explained the specifics and gave me his recommendation which I agreed with. Had a ride waiting and Anthony had me on my way in under ten minutes. Planned to pick-up at the end of the day. Anthony phoned me with a maintanince update. Everything was fine. However, the tech recommended a wheel alignment which I agreed made sense so I authorized. Stopped by shortly after 5:00 PM. Anthony reviewed the invoice, services performed, and handled my payment. Anthony also thanked me for being a Keyes Lexus customer. In business today excellent customer service should be recognized. I highly recommend Anthony in the Service Department to other Keyes' customers. Thanks again! More