
Keyes Lexus
Van Nuys, CA
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1,710 Reviews of Keyes Lexus
great! Helpful and fast and got a good deal! my second car from them and it has always been a good experience. I would recommend this dealership for sure. Helpful and fast and got a good deal! my second car from them and it has always been a good experience. I would recommend this dealership for sure. More
Overall, nice experience. As I said, overall it was a very nice experience. I just wish Keyes Lexus could match the prices outside the dealership so I can get the work done the As I said, overall it was a very nice experience. I just wish Keyes Lexus could match the prices outside the dealership so I can get the work done there. The people there are all very pleasant to work with; however, the prices for parts and especially labor are going to force me to go elsewhere. More
Got the car I wanted with strong price. Keyes Lexus had some really strong prices so drove an hour to go to them. Nice location with upscale facility. Had the car I found online and other mo Keyes Lexus had some really strong prices so drove an hour to go to them. Nice location with upscale facility. Had the car I found online and other models I was interested in. Ended up buying a car that I didn't originally go in for. Got the used car I wanted at a pretty nice price. Negotiation was a little tough but the price was already good from competitive internet pricing. Sam Jones is a GREAT team member. Answered all our questions. Nice guy and definitely tries his best to go above and beyond on service. Definitely seek him out. He made the difference between 4 star and giving 5. More
Great Experience We had a great experience for the second time in this dealership and most likely will come back and lease another Lexus. Thank you for your service. We had a great experience for the second time in this dealership and most likely will come back and lease another Lexus. Thank you for your service. More
The best service team around! I can always rely on the terrific service I receive here! Bill H. and his manager Allan are super nice and make me feel at home with great trustworthi I can always rely on the terrific service I receive here! Bill H. and his manager Allan are super nice and make me feel at home with great trustworthiness, genuine demeanor and kind respect. I always leave having the best overall experience- thank you!! More
Excellent Anthony Pastoral helped me with a recalled dashboard, a normal service, and repair of bushings. He kept me informed of costs and schedule. Work comp Anthony Pastoral helped me with a recalled dashboard, a normal service, and repair of bushings. He kept me informed of costs and schedule. Work completed on time. More
Anthony is great and very helpful and keeps his words I enjoy the waiting area. It is a friendly and safe environment and the foods are A+. It is always kept clean and replenish well I enjoy the waiting area. It is a friendly and safe environment and the foods are A+. It is always kept clean and replenish well More
Awesome I will defend come here again for sevice. All of the people who handle my car were very helpful. They solved the problem quickly. Very friendly and pr I will defend come here again for sevice. All of the people who handle my car were very helpful. They solved the problem quickly. Very friendly and professional. More
Overall very good! Most of my service problems are my own fault, in that I did not have enough money set aside to get the service I really needed. Danecia Dedaux was fri Most of my service problems are my own fault, in that I did not have enough money set aside to get the service I really needed. Danecia Dedaux was friendly, helpful, flexible, helped me to make intelligent choices about what had to be done now, and what could wait til next time. Worst I could say is that the pastries in the waiting lounge were not as good as last time! Also the 4 computers available for use were really just one, the other 3 did not work and no one had the thought to either fix them or put a sign on them until I complained about them. ON the other hand, because my tires were too worn to rotate them, and we did not do an oil service this time, no one thought to re-set the notices on the dashboard, has to ask in the service driveway. And why does everything have to be so marked up over normal retail? I guess that's the dealer's prerogative. More
Excellent service! When I bring my car to the dealership, I get immediate help. My service person Bill Horvat is always attentive and helpful. He keeps me posted as to a When I bring my car to the dealership, I get immediate help. My service person Bill Horvat is always attentive and helpful. He keeps me posted as to any issues that come up and informs me when the car is ready for pickup. If necessary, he provides me with a rental car. More