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Keyes Lexus

Van Nuys, CA

4.7
1,683 Reviews
Call Dealership (888) 499-1833
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5905 Van Nuys Blvd

Van Nuys, CA

91401

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1,683 Reviews of Keyes Lexus

November 13, 2024

Great service and respect overall I give them unlimited stars for professional work and customer service thank you very much for helping me. More

by Sam.alrohany
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamed and Ahmed and John , Sam Jones, Saeid Hadayeghparast, Q Askari, George Assatouri, Pedro Hernandez
Report | Print
Nov 18, 2024 -

Keyes Lexus responded

Hi Sam, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 08, 2024

A great car buying experience! Alfred called to say there were a few models we were interested in on the lot. We came to test drive the vehicles and chose the one we enjoyed drivi More

by Jltaylor1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred Martinez Rojas and Sam Kalbassi
Report | Print
Oct 18, 2024 -

Keyes Lexus responded

Thank you for the positive review! We're glad Alfred and Sam provided a great car buying experience for you. We look forward to assisting you with your future purchases at Keyes Lexus.

October 08, 2024

Alfreda and Lasso helped me with my dream car and purchase IS500 26th unit out of 480. More

by Archiechau13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfreda & Lasso
Report | Print
Oct 18, 2024 -

Keyes Lexus responded

Thank you for sharing your experience! We're delighted that Alfreda and Lasso helped you find your dream car, the IS500. Thanks again for choosing Keyes Lexus!

September 17, 2024

They worked fast to get me back in my car, excellent communication,fixed all issues More

by matt.betancourt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Horvat
Report | Print
Oct 18, 2024 -

Keyes Lexus responded

Thank you for your review! We're pleased to hear that we were able to quickly address the issues with your car and provide excellent communication throughout the process.

September 14, 2024

Great service! My service consultant, Alejo went above and beyond for me. Definitely recommend Alejo! More

by annjanelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejo
Report | Print
Oct 18, 2024 -

Keyes Lexus responded

Thank you for sharing your positive feedback! We're thrilled to hear that Alejo provided you with great service and went above and beyond. We greatly appreciate your recommendation and look forward to serving you again in the future. Thank you for choosing Keyes Lexus!

September 01, 2024

I had a great experience on my last visit, Alejo made sure I was taken care of even though I was not assigned to him at first. He was transparent about service and kept me updated, the service attendant More

by Caro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejo Morales 5 stars!
Report | Print
Oct 18, 2024 -

Keyes Lexus responded

We're thrilled to hear you had a great experience on your last visit! Alejo ensured you were taken care of, kept you updated, and the service attendants were friendly and helpful. Thank you for sharing your positive feedback!

August 31, 2024

Reliable and customer centric. Proud to recommend them to friends and family. Best selection of vehicles as well. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danecia Dedeaux
Report | Print
Oct 18, 2024 -

Keyes Lexus responded

Thank you for the kind words! We're delighted to hear that you found Keyes Lexus to be reliable and customer-centric. We appreciate your recommendation to friends and family.

August 31, 2024

Great customer service care all around. I appreciate the attention given by my service consultant. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danecia Dedeaux
Report | Print
Oct 18, 2024 -

Keyes Lexus responded

Thank you for the positive feedback! We're delighted to hear that you appreciated the great customer service and attention from our service consultant. We look forward to serving you again in the future.

August 19, 2024

Nice people to work with. They made our car buying experience so smooth and easy. Kudos to Danny, Khalid, and John from the Sales and Finance team! More

by Roland
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khalid Mahmood, John Saado, Dany Banayan
Report | Print
Oct 18, 2024 -

Keyes Lexus responded

We're glad to hear that you had a smooth and easy car buying experience with Danny, Khalid, and John from the Sales and Finance team. Thank you for choosing Keyes Lexus!

August 14, 2024

I found this dealership to be courteous, reasonable and fair and I would definitely return to them for our next Lexus purchase. Both Tim and Arman made this process easy and I appreciated their professiona More

by clays_startup_0t
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Greer (5 stars), Arman Chivichyan
Report | Print
Oct 18, 2024 -

Keyes Lexus responded

Hi, we are so happy to read such a great review about Keyes Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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