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Keyes Hyundai
Van Nuys, CA
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2,010 Reviews of Keyes Hyundai
30,000 Mile Maintenance I took my car in for a 30,000 maintenance. John was really helpful, he made sure my car was returned in prime condition and he helped me with my broke I took my car in for a 30,000 maintenance. John was really helpful, he made sure my car was returned in prime condition and he helped me with my broken bluetooth. More
excellent service I had a lot of minor, but outstanding, recall issues to have taken care of, so I recently left my car at Keyes Hyundai for the day. So far, it seems l I had a lot of minor, but outstanding, recall issues to have taken care of, so I recently left my car at Keyes Hyundai for the day. So far, it seems like the work was all tackled successfully, and the rep, John Shaw, did an awesome job explaining the issues on the inspection report to me. I would only advise customers to double check the small stuff before paying for replacements, as the report stated my cabin filter was "very dirty," and I personally replaced that about a month ago, after the air quality from the nearby wildfires had normalized. More
repair visit I needed one part for replacement. When I got to KEYES John Shaw helped me and then repair found stock part faulty. So John suggested they take part o I needed one part for replacement. When I got to KEYES John Shaw helped me and then repair found stock part faulty. So John suggested they take part out of a new car instead of ordering one so I would not have to return. Quick thinking great customer service. More
John Shaw is great Title says it all. Always handles what I need - and looks to save me money where possible. Keeps me informed. Nice waiting room (need more of the c Title says it all. Always handles what I need - and looks to save me money where possible. Keeps me informed. Nice waiting room (need more of the comfortable chairs). Like the hot drink machine and unlimited water bottles. More
Thank you Jonathan was very accommodating and made the service process easy. My vehicle was ready before the initial estimate. Jonathan remained in contact with Jonathan was very accommodating and made the service process easy. My vehicle was ready before the initial estimate. Jonathan remained in contact with me throughout the day. More
Side view mirror needed re-attachmenbt John was extremely helpful and understood that I was upset as I had just hit a garbage can in he middle of the street. Absolutely great service John was extremely helpful and understood that I was upset as I had just hit a garbage can in he middle of the street. Absolutely great service More
Routine Maintenance Jonathan Hughes is a great member of your team. He oversees the entire process and explains everything including cost. He has also helped my daughter Jonathan Hughes is a great member of your team. He oversees the entire process and explains everything including cost. He has also helped my daughter with her Hyundai in the past. More
John Shaw was awesome! My service tech, John was just great! When I pulled up he came out to greet me and asked if I was , jan Walsh, letting me know he was expecting g me.w My service tech, John was just great! When I pulled up he came out to greet me and asked if I was , jan Walsh, letting me know he was expecting g me.when he looked over the car he suggested having my wheels aligned, which was helpful because that was something I never would have though about. . He was polite, knowledgeable and had the car finished and clean that r me when he promised it. I will defiantly ask for hi. At my next servicing More
OIL change My genesis came in for it,s first oil change @ 6000 miles.They checked my tire pressure and also washed my car before returning it back to me. My genesis came in for it,s first oil change @ 6000 miles.They checked my tire pressure and also washed my car before returning it back to me. More
very helpful Jonathan was great in explaining all that was needed on my service. I would recommend him and call on him for my next service call Jonathan was great in explaining all that was needed on my service. I would recommend him and call on him for my next service call More