Keyes Hyundai
Van Nuys, CA
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2,008 Reviews of Keyes Hyundai
Great on a Saturday! It was a Saturday morning, the service department was down 2 workers and the line-up of cars very long but Jonathan, John and Karina stayed gracious w It was a Saturday morning, the service department was down 2 workers and the line-up of cars very long but Jonathan, John and Karina stayed gracious with good attitudes. I was pleased to have my service completed in less than 2 hours. More
Excellent! Excellent! John Shaw provided his usual excellent service! Trying customer service! Truly appreciated! Attentive Knowledgeable Looks for the best solution John Shaw provided his usual excellent service! Trying customer service! Truly appreciated! Attentive Knowledgeable Looks for the best solution Responsive With a great attitude! JZ More
Great Service Jonathan, has been my service advisor before, I like that he's professional and courteous; he makes sure you have a clear understanding of what needs Jonathan, has been my service advisor before, I like that he's professional and courteous; he makes sure you have a clear understanding of what needs to be done; while thoroughly go over the service that's about to take place.. More
Good experience as usual It is my second time at this location for my G80 service and it is a pleasure. The team is very helpful and friendly. All services are done in a timel It is my second time at this location for my G80 service and it is a pleasure. The team is very helpful and friendly. All services are done in a timely manner. Thank you. More
Great Service. Jimmy, my service advisor was attentive and nice, thoroughly going over everything before I even knew I needed to know. He was professional and courte Jimmy, my service advisor was attentive and nice, thoroughly going over everything before I even knew I needed to know. He was professional and courteous even though I did not have an appointment. I will return to this dealership and get my car serviced again. Oil change is a bit pricey though. And they raised the price? :( More
Excellent Everyone really went out of their way to make the purchase possible. I really appreciate the way everyone made an effort to help make getting a new Tu Everyone really went out of their way to make the purchase possible. I really appreciate the way everyone made an effort to help make getting a new Tucson possible. More
Great service from Riley My service advisor up to this point had been Russ, who was alway courteous and got me out in a timely manner, but he has left. I was assigned to Riley My service advisor up to this point had been Russ, who was alway courteous and got me out in a timely manner, but he has left. I was assigned to Riley Davis in his place. It’s funny how you don’t know what you don’t know but Riley took service to a whole other level. He reviewed my account and prior visits., he made some suggestions, then after my service was complete, he went over everything and took the time to explain what was important to my car’s maintenance and performance, and what could wait. He was very clear and thorough. I didn’t expect the level of service and attention, and even though I had good experiences in the past, this one was great service. He was knowledgeable, friendly, and efficient. Customer experience is a priority for me and he hit the bullseye! I went from pleased to loyal. Thank you Riley! Craig Copeland More
Was out at time promised! Everyone is so busy these days and Keyes gets that. They set a time and my car was ready EXACTLY when promised. John Shaw was polite and straight up. Everyone is so busy these days and Keyes gets that. They set a time and my car was ready EXACTLY when promised. John Shaw was polite and straight up. Highly recommended! More
Very Professional and Kind Super fast and very informative from the beginning to the finish. Kind of a person making you to feel comfortable and to come back again for the serv Super fast and very informative from the beginning to the finish. Kind of a person making you to feel comfortable and to come back again for the service. More
I love it Even though parts are more expensive than anywhere else, I love the scheduling service, provided rides, excellent technicians and very professional ad Even though parts are more expensive than anywhere else, I love the scheduling service, provided rides, excellent technicians and very professional advisors and front desk managers. Warrantied new parts installed by Hyundai Genesis pays the price difference. More